Desktop Technician

• Provide Tier II/III technical support with minimal supervision and resolve moderately complex issues.
• Deliver desktop and end-user support for hardware, software, and peripherals.
• Troubleshoot and resolve issues for desktops, laptops, mobile devices, and network connectivity.
• Support Microsoft operating systems, Microsoft Office, and Google Workspace.
• Install, configure, and maintain hardware and software systems.
• Support specialized applications such as GIS, AutoCAD, and other business applications.
• Document incidents, resolutions, and changes in a ticketing system.
• Collaborate with IT teams to resolve escalated issues.

Due to federal security clearance requirements, applicant must be a United States Citizen or Permanent Resident with an active Public Trust clearance. This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance., * Minimum of 3 years of related technical experience.

• Experience supporting desktop and laptop systems, mobile devices, printers and scanners, and LAN, servers, and network switches.
• Ability to troubleshoot hardware and software issues independently.
• Working knowledge of Microsoft Office and Google Workspace.
• Ability to work with minimal guidance.
• Must be a U.S. Citizen with the ability to obtain and maintain a government security clearance., * Associate degree or an equivalent combination of education and experience.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following

About Eliassen Group: Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients’ capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve. Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status