Baggage System Support

The Baggage System Support supports the safe and efficient operation of automated baggage handling systems while assisting with equipment jams and working under the guidance of control room staff. WHAT IT’S LIKE TO WORK AS A BAGGAGE SYSTEM SUPPORT TECHNICIAN

• Clear and reset baggage system jams and faults to minimize downtime and disruption
• Remove, sort, and transport luggage using baggage utility carts to designated locations
• Monitor and communicate baggage system faults to appropriate personnel
• Adhere to all safety protocols and regulatory standards (e.g., FAA, OSHA)
• Manually encode and scan baggage tags at designated stations as needed
• Learn to inspect and understand BHS equipment performance under supervision
• Exemplify PrimeFlight customer service and safety standards
• Perform any additional duties as assigned by management

• 18 years of age or older
• Eligible to work in the United States
• High School Diploma/GED required
• Aviation Industry experience a plus
• High attention to detail
• Provide excellent customer service
• Bilingual in English/Spanish a plus
• Must have a valid state-issued driver’s license with an acceptable driving record
• Communicate effectively in English (reading, writing, speaking)
• Ability to access and interpret information in print and electronically, including the use of electronic devices including iPads/Tablets, Computers, and Mobile Devices
• Effectively communicate with colleagues and clients, both in-person and through electronic means
• Must possess the versatility, flexibility, and a willingness to work with constantly changing priorities
• Must be able to report to work on a regular, consistent, and timely basis; must be prompt and maintain good attendance
• Must possess the ability to be a self-starter, work independently and as a member of various teams
• Pass a background check and drug screen
• Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal - as applicable)
• Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays

To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements. PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:

• Ability to lift up to 90 pounds
• Prolonged standing and walking in an indoor/outdoor environment as applicable
• May need to reach with arms and grasp with hands
• May need to push, pull
• May need to crawl and crouch, at times, in confined tight spaces
• May need to bend, stretch, squat, kneel
• May need to climb and work at elevated heights
• Exposure to moderate and at times high noise levels
• Exposure to outdoor elements
• Be able to hear and respond to the spoken voice and to audible alarms
• Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers
• Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed

Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (Benefits may vary based on eligibility)., Enjoy a competitive pay scale.

We are committed to being a leading provider of commercial services within the aviation industry.

Our teams focus on maintaining a positive working environment and treating all team members with respect.

With more than 200 locations across the world, we offer opportunities for career progression.