IT Field Technician

You’ll be the face of IT-installing, configuring, and maintaining core Waste Connections systems and applications. This role includes deploying software updates, setting up PCs, and assisting with telecom projects to keep our teams productive and connected.

What You’ll Do

• Provide first-level support for workstations and handle after-hours calls as assigned.
• Install, configure, and troubleshoot TCP/IP networking and Microsoft Office Suite.
• Configure and maintain PC and laptop hardware, phone systems, and Cisco routers.
• Manage Microsoft Windows end-user settings (profiles, printers, applications).
• Support mobile devices (iPads, iPhones, cell phones)., * Culture: A great place to work where empowered, self-directed team members know their contributions matter.
• Integrity: We do what we say-keeping promises to our customers and employees.
• Respect: We respect our customers, our colleagues, and ourselves through the quality service we deliver every day.

• Able to travel locally on a regular basis, with up to 20% out-of-area travel including occasional overnight stay s.
• Proficiency in at least four of the following:
• Windows 11
• WYSE Winterms
• Citrix Server
• Windows Server 2008/2012
• Phone systems
• Microsoft SQL databases
• Cisco routers / general networking, * Bachelor’s degree in Computer Science or related field.
• 2+ years of network administration experience.
• Strong knowledge of Microsoft OS and Office applications.
• Independent, detail-oriented, and able to manage multiple projects.
• Excellent communication, customer service, and time management skills.

Waste Connections, Inc. (NYSE: WCN) is one of North America’s leading waste services companies-and an amazing place to grow your career! We value servant leadership, collaboration, and innovation. At Waste Connections, your voice matters, your ideas make an impact, and your work truly counts.

We celebrate diverse backgrounds, experiences, and passions because they make us stronger. Join a team of hard-working, passionate professionals who care about each other and the communities we serve.

This is a hands-on field IT role requiring frequent physical activity, including bending, kneeling, crawling under desks and equipment, climbing ladders, lifting and moving network and computer equipment (up to 50+ lbs.), and working in industrial environments such as transfer stations, hauling operations, and landfills where exposure to garbage, recycling, yard waste, dust, noise, and varying weather conditions is common.