CRM & CDP Specialist

European Handball Federation CRM & CDP SpecialistEuropean Handball Federation

Wien, Austria

6 days ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Working hours

Regular working hours

Languages

German

Job source

devjobs.at

Tech stack

Middleware Data Streaming Information Technology Operational Systems

Job description

The successful candidate will play a central role in shaping the digital infrastructure of European handball.
This involves taking on a key position as the digital playmaker for the CRM system, website, and apps, and being responsible for the strategic development and operational management of the entire CRM and CDP landscape.
You will orchestrate systems, analyse data flows, and manage projects from conception to completion, all while collaborating closely with both internal teams and external partners.
This is a varied role with responsibility for the entire CRM and CDP landscape, from strategy to day-to-day operations.
You will be the central digital playmaker for the EHF’s CRM system, website, and apps, tasked with orchestrating systems, managing data flows, and modernizing middleware interfaces.
You will also lead IT projects and manage external development partners, playing a key part in advancing the digital infrastructure of European handball.
Revision and strategic development of the CRM & CDP landscape.
Active participation in the CRM strategy: from the initial “play” to the “Final Whistle”.
Evaluation and selection of suitable tools and conceptualizing future-oriented solutions.
Analysis, modernization, and automation of middleware interfaces.
Responsibility for CRM architecture and operational system support.
Project management: from websites and apps to fan services.
Close coordination with internal departments and external development partners.
Documentation of milestones, testing, and project approval.

Requirements

Know-how in IT project management and a good feel for digital trends.
Understanding of team sports, leagues, and table logic–your practical knowledge makes the difference.
An open, communicative personality with a hands-on mentality.
A team player who takes on responsibility and maintains a clear overview.
Enthusiasm for sports, ideally being active (or formerly active) in team sports yourself.
Very good German language skills–additional languages are an advantage in an international environment., * Several years of experience in the CRM field–both strategic and operational.