Service Manager Digital Workplace & Collaboration (all genders)
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Role details
Tech stack
Job description
- Own and continuously improve the Digital Workplace (e.g. Desktops, Mobile Devices, Virtual Desktops) service across lifecycles
- Manage and optimize collaboration platforms (M365, Teams, SharePoint) in line with business needs
- Lead, coordinate and develop the internal team and external providers to ensure service delivery and performance
- Ensure governance, security and compliance of the Digital Workplace environment
- Drive user adoption, enablement and value realization of collaboration tools
- Coordinate and ensure workplace-related ITSM processes
- Support digital workplace transformation and continuous improvement initiatives
- Manage and optimize collaboration and productivity platforms (M365, Teams, SharePoint)
- Coordinate rollout, adoption and enablement of workplace technologies and capabilities
- Monitor service performance and user satisfaction
- Ensure governance, compliance and security of collaboration environments
- Coordinate ITSM processes (incident, request, change) with internal teams and providers
- Manage and steer internal stakeholders and external providers to ensure service delivery and performance
Requirements
- Degree in Information Technology or related field
- Relevant professional experience (7-10 years) in Digital Workplace and Collaboration Management (including M365 services) service ownership, provider management, user adoption and governance
- Strong analytical and critical thinking skills
- Structured and solution-oriented working style
- Effective communication and stakeholder management skills
- Fluent in English, both written and spoken
Benefits & conditions
- Permanent employment in an international company that is continuously expanding
- Mobile office regulation of 40% per week
- 30 days of vacation, extended with possible unpaid vacation days, afternoon off on your own birthday
- Open doors and room for your own ideas in a friendly, modern working environment
- Further education and training opportunities
- Company bicycle leasing (business bike) and company fitness (EGYM Wellpass)
- Central office location with direct access to public transportation
- Extraordinary company celebrations, team events and sporting events
- Other employee benefits: capital-forming benefits, subsidized company pension plan, bonus for employees who recruit employees
About the company
Skyborn Renewables is a pioneer and leading offshore wind developer and operator with more than 20 years’ experience and a track record of approx. 7 GW developed around the globe to date. The competencies of our 400 employees cover the entire offshore wind value chain, including greenfield development, engineering and design, procurement, financing, construction management and asset management. Do you want to make a difference? To advance the energy transition in an international and growing business field? Skyborn Renewables offers you the opportunity to do so. With us, you can expect a dynamic environment with committed employees as well as the opportunity to break new ground and expand your skills.
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