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IT Support & Betriebsführung

Gschwandtner Spc Gmbh
Wien, Austria
1 day ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Working hours
Regular working hours
Job source
devjobs.at

Tech stack

Microsoft Windows Unix Databases Internet Protocol PostgreSQL Microsoft Office Microsoft Software Standard Sql SQL Databases Information Technology

Job description

  • PostgreSQL
  • SQL
  • UNIX, * Entgegennahme, Bearbeitung und Dokumentation von Anrufen im Rahmen des IT-First-Level-Supports (kein Call-Center Betrieb!).
  • Störungsbehebung via Telefonsupport und/oder Vor-Ort-Einsätzen im Unternehmen.
  • Weitergabe nicht lösbarer Störungen an Second-Level-Support und externe Partner.

Requirements

  • Professionelles Auftreten und ausgeprägte Serviceorientierung.
  • Rasche Auffassungsgabe und strukturierte Arbeitsweise.
  • Selbstständigkeit sowie Freude an Kommunikation und Teamarbeit.
  • Hardware-Kenntnisse von PC-Systemen und Multifunktionsgeräten (Kopierer, Drucker, Scanner).
  • Fundierte Kenntnisse in MS Windows, MS Office 365, MS Teams, etc.
  • Grundverständnis zentraler IT-Themen wie zum Beispiel Microsoft, Unix, Datenbanken (SQL, PostgreSQL), Intranet-/Internettechnologien wie z.B. Magnolia.

Erfahrung

  • Mehrjährige Erfahrung im IT-Support oder Ähnlichem.

Apply for this position

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Prepare application

Good distractions

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