Infrastructure Analyst - Patch Management (ServiceNow)

Scheduling Operations ServiceNow Communication Customer Service Higher Education Patch Management Change Management IT Infrastructure Business Valuation IT Service Management Full Stack Development Business Transformation Verbal Communication Skills Change Management Processes Troubleshooting (Problem Solving) Information Technology Infrastructure Library, We are seeking an Infrastructure Analyst to support enterprise patch management activities and serve as the primary liaison between patch management and application teams. In this role, you will coordinate patch schedules, facilitate change management activities, communicate patching requirements, and ensure timely execution of infrastructure changes in a fast-paced environment., Database Administration Business Transformation Configuration Management Infrastructure Automation SQL (Programming Language) Product Family Engineering Infrastructure as Code (IaC) Troubleshooting (Problem Solving) +0

Google IT Support Engineer (Buffalo) Turner Construction Co.

Buffalo, NY*On-Site

Scheduling Operations Leadership Coordinating Construction Shop Drawing Change Orders Data Analysis Subcontracting Quality Control Microsoft Office Project Schedules Performance Review Project Management Project Engineering Contract Interpretation Submittals (Construction) Verbal Communication Skills Interpersonal Communications Building Information Modeling Request For Information (RFI) +0

Google Project Management Materials Supervisor Aerotek

Lockport, NY*On-Site

Typing Teamwork Aviation Operations Leadership Management Innovation Ergonomics Housekeeping Supply Chain

The ideal candidate has experience working in IT infrastructure or operations, strong knowledge of ITSM platforms such as ServiceNow, and a proven ability to manage multiple priorities while maintaining a high level of customer service. You will be responsible for tracking and documenting change schedules, providing status updates, troubleshooting issues, and communicating technical information clearly to both technical teams and management.

Candidates should possess strong written and verbal communication skills, experience with change scheduling and change management processes, and the ability to coordinate meetings and drive discussions across cross-functional teams. Experience with ServiceNow, Jira, or similar ITSM tools is required. ITIL or other change management certifications are a plus.

EDUCATION AND EXPERIENCE REQUIRED:

Minimum of 4 years higher education and/or work experience.

Prior experience reading and digesting technical information.

Detail-oriented.

Proven written and verbal communication skills.

Prior experience communicating technical problems to management.

Strong customer focus, including ability to manage customer needs and multiple work priorities.

Prior experience providing updates and statuses.

EDUCATION AND EXPERIENCE PREFERRED:

Bachelors degree in technology-related field.

Minimum of 5 years higher education and/or work experience.

Certifications or special training in related technologies., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors., Terraform Pipelines Operations Leadership Automation Governance Resilience Scalability Communication Microsoft Azure Problem Solving Regulatory Risk Cloud Engineering Disaster Recovery Performance Tuning Business Valuation Lifecycle Management Technical Leadership Full Stack Development Stakeholder Management Operational Excellence Operational Efficiency IT Capacity Management Artificial Intelligence, Microsoft Word Problem Solving Health Advocacy Analytical Skills Quality Assurance Quality Management Business Solutions Autonomous Vehicles Design For Six Sigma Operational Excellence Industrial Engineering Training And Development Discounts And Allowances Interpersonal Communications Employee Assistance Programs Continuous Improvement Process Cost-Of-Production Theory Of Value +0

Google IT Automation with Python

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.