Change Management Specialist

This organization is undertaking a major modernization project, replacing an existing on-premises procurement management system with a new, state-of-the-art cloud solution. We are seeking a Change Management Specialist to play a key role in the change management process for this initiative.

This role involves:

• Aligning changes with organizational goals

• Assessing the impact of new system processes

• Facilitating communication among stakeholder groups

• Scheduling training and providing support to ensure smooth adoption

• Emphasizing minimal disruption to existing work while maintaining the project schedule

Roles & Responsibilities

• Apply a structured methodology to support change management activities based on experience with change management principles, methodologies, and tools.

• Leverage change management processes and tools to assist in creating a plan and strategy that supports adoption of changes required by the project.

• Support the design, development, delivery, and management of key communications to project stakeholders.

• As directed by the Change Manager, assess change impact by conducting impact analyses, evaluating change readiness, and identifying key stakeholder groups.

• Support training efforts by providing input, documenting requirements, scheduling sessions, and assisting with the design and delivery of training programs.

• Contribute to the creation of core change management plans, including stakeholder communication plans and training plans.

• Participate in organizational redesign efforts, including defining new roles and responsibilities and updating policies and procedures as needed.

• Coordinate change management initiatives with the Change Manager, other team members, and the PMO.

• Track and report issues to the Change Manager and, as directed, support entries in the project’s Risk, Actions, Issues, and Decisions (RAID) log.

• Use videoconferencing tools to conduct meetings, workshops, and communication briefings.

• May participate in or manage the creation of change-related communication videos.

• Organize and maintain documents in designated Microsoft Teams folders, ensuring all documentation is current and easily accessible.

• Develop clear, step-by-step job aids to support the implementation of new or revised processes.

• Bachelor’s degree in Change Management, Communications, Business, or a related field, or equivalent experience (20 years)

• Proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint) (16 years)

• Change management documentation with demonstrated writing and editing skills (16 years)

• Demonstrated communication skills, both written and verbal, with the ability to clearly articulate messages and target documents to a variety of audiences (16 years)

• Demonstrated ability to collaborate with others, work independently, and manage multiple projects simultaneously (16 years)

• Willing to work onsite 4 days a week

Desired Skills

• Experience or familiarity with contract law or procurement processes (16 years)