Help Desk/Desktop Support Analyst

Description We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a contract basis in Staten Island, New York. In this role, you will provide comprehensive technical assistance to ensure smooth operations across multiple networks and campuses. You will be responsible for maintaining and troubleshooting systems, servers, and devices while collaborating with vendors to address hardware and software issues., * Provide technical support to over 150 users across various networks and campuses.

• Administer and maintain Microsoft Windows Servers, Active Directory, Group Policy, and endpoint devices.

• Set up, configure, and manage multiple VMware servers, ensuring proper functionality and resolving issues.

• Install, configure, and manage network devices to support organizational services.

• Collaborate with external vendors to troubleshoot and resolve software and hardware challenges.

• Lead projects involving server upgrades and migrations, ensuring timely and effective execution. Requirements * Proficiency in Active Directory management and maintenance.

• Strong knowledge of Microsoft Windows 10 and related systems.

• Experience in basic troubleshooting of hardware and software issues.

• Familiarity with Microsoft Windows Server environments.

• Ability to handle service desk tickets efficiently and provide timely resolutions. Technology Doesn’t Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.