Associate IT Support (all genders)

STARK GmbH
München, Germany
3 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Working hours
Regular working hours
Languages
English, Swedish
Job source

Tech stack

Microsoft Windows Apple Mac Systems Bash Shell Cyber Security Dynamic Host Configuration Protocol Linux Domain Name System (DNS) Networking Basics Windows PowerShell TCP/IP Wi-Fi Technology Scripting
+4 more
Okta Microsoft InTune SAP MDG Casper Suite

Job description

  • IT Administration & Support: Ensure the seamless operation of workstations (Windows, macOS, Linux) and local office infrastructure (Wi-Fi, LAN, VC).
  • User Operations: Manage the full employee lifecycle regarding IT, including hardware provisioning, account setup (onboarding), and access revocation (offboarding).
  • Information Security: Implement and monitor cybersecurity standards (MFA, disk encryption, OS updates). In the defense sector, security is our highest priority.
  • Asset Management: Maintain an accurate inventory of IT assets and licenses, manage procurement, and handle service/warranty cases with vendors.
  • HQ Coordination: Act as the Single Point of Contact (SPOC) for the Swedish team, collaborating with our global IT & Security teams in Germany to align local operations with global standards.

Requirements

  • 1.5+ years of experience in technical support, helpdesk, or system administration.
  • Proficiency in Windows and macOS (Linux experience is a significant plus).
  • Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP).
  • Nordic language is a must, swedish preferred. English level: B2 or higher for effective daily communication with colleagues in Germany.
  • Security-first mindset: A proactive approach to identifying risks and a high sense of responsibility.
  • Independence: Ability to prioritize tasks and resolve technical issues autonomously., * Experience with MDM tools (Intune, Jamf) or Identity Providers (Okta/SSO).
  • Basic scripting skills (Bash, PowerShell) for task automation.
  • Background in supporting engineering teams or working within the defense/international sector.

About the company

STARK is a new kind of defence technology company revolutionizing the way autonomous systems are deployed across multiple domains. We design, develop and manufacture high performance unmanned systems that are software-defined, mass-scalable, and cost effective. This provides our operators with a decisive edge in highly contested environments.

We’re focused on delivering deployable, high-performance systems - not future promises. In a time of rising threats, STARK is bolstering the technological edge of NATO Allies and their Partners to deter aggression and defend Europe - today.

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