LMS Administrator & Developer

• Configure and administer digital learning systems, including the LMS/LXP, learning community and associated platforms
• Configure learning resources, content and learner experiences in the LMS to align with organisational and learning objectives
• Manage users, roles, permissions and learner groups across digital learning platforms
• Use xAPI and Docebo Flow to track and record learning activity, support personalisation and generate insights into learning impact
• Identify and resolve system issues, making minor code or configuration changes where appropriate to improve the learner experience
• Escalate complex technical issues to external vendors, suppliers or service providers when required
• Produce regular and ad-hoc reports to support decision-making and monitor learning and system metrics
• Provide guidance, training and ongoing support to colleagues using digital learning systems
• Support the development and delivery of the education systems roadmap, managing system changes and developments in line with technical and resource capacity
• Maintain an effective quality assurance and testing process for learning content and digital platform configuration
• Contribute to the development of system governance, policies, procedures and standards
• Keep up to date with developments, emerging technologies and best practice in learning systems and digital learning technology

Technologies:

• Flow
• Support

• Proven experience in digital systems administration within an L&D or learning environment
• Experience configuring and managing digital learning platforms, including an LMS/LXP; Docebo experience is preferred
• Strong attention to detail and commitment to data accuracy and integrity
• Strong analytical skills, with the ability to interpret data and communicate meaningful insights to a range of stakeholders
• Experience managing user accounts, roles, permissions and learner groups
• Ability to troubleshoot system issues and identify appropriate solutions, including making minor technical or code changes where required
• Experience producing reports and using system data to support decision-making
• Ability to train and support users with varying levels of technical experience
• Excellent written and verbal communication skills
• Strong organisational skills and the ability to manage multiple projects and priorities simultaneously
• Experience managing projects involving external suppliers, agencies or technology partners
• Collaborative approach and ability to work effectively with technical and non-technical stakeholders
• Degree in a relevant subject area or equivalent professional experience

Were recruiting for an LMS Administrator & Developer to support the configuration, development and ongoing management of digital learning systems for a leading organisation. This key role works closely with L&D colleagues and Digital & Technology teams to support a positive learner experience and the organisations learning strategy, with responsibility for LMS/LXP administration, user management, reporting, optimisation, testing and governance. The role offers a basic salary of £35,000 and is based in Staffordshire, with two days per week onsite. We are Blue Eskimo, a specialist recruiter for the Learning and Development, e-learning and Training sectors, providing interim, fixed-term contract and permanent roles across multiple disciplines.