transformation-focused Oracle OFS Consultant

A transformation-focused Oracle OFS Consultant who helps utilities clients modernize field service operations and deliver measurable business value. You combine hands-on Oracle Field Service experience with strong consulting, communication, and scrum delivery skills. You are comfortable partnering across business, technology, client, product, testing, training, and offshore teams to align priorities, solve complex problems, and guide users through new ways of working. You bring practical knowledge of OFS configuration and adoption, and you know how to translate operational needs into scalable solutions that improve workforce productivity, customer experience, and service execution.

The Work:

• Support Oracle OFS transformation programs for utilities clients, including field service process redesign, solution configuration, testing, training, deployment, and post-go-live adoption.
• Review and understand the acceptance criteria and solution design provided in the Features.
• Create Technical Design documents to satisfy the Feature Acceptance Criteria and aligned with the solution design.
• Walk through technical design documents with the Developers.
• Communicate technical solution and progress to different cross-functional teams.
• Ensure that developed code is in line with the technical specifications and ensure high quality deliverables.
• Analyze and triage defects to recommend fixes.
• Define unit test cases that cover important business scenarios.
• Configure and extend Oracle Utilities products to meet requirements.
• Work closely with the Business and Functional Designers to ensure the technical solution align with the solution approach.
• Lead and coach Developers in the team by imparting knowledge and managing their performance.
• Analyze functional, technical, and integration requirements across scheduling, dispatch, mobile workforce, routing, capacity, and field execution processes.
• Support execution of cutover activities, deployment readiness, change enablement, and stakeholder communications for OFS releases.

Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.

Analysis Skills, Bug Tracking/Defect Management, Cloud Computing, Coaching, Communication Skills, Consulting, Cross-Functional, Customer Experience, Customer Support/Service, Design Document, Functional Analysis, Offshoring, On Site Support, Operational Measurement, Oracle, Performance Management, Problem Solving Skills, Product Testing, Productivity Management, Professional Services, Scrum Project Management and Software Development, Technical Operations, Technical Writing, Technical/Engineering Design, Test Case, Testing, Unit Test

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