Front Desk Customer Service/Recruiter Assistant | Part-Time | Covington, KY | $18/hr

AtWork Personnel is a local, family-owned staffing company looking for a friendly, professional, and dependable Front Desk Customer Service / Recruiter Assistant to join our Covington team. If you enjoy helping people, providing excellent customer service, communicating professionally on the phone, utilize various computer programs, and staying organized , we’d love to hear from you! In this role, you will be the welcoming first point of contact for candidates and visitors entering our office. You’ll provide a positive experience for candidates while also supporting our recruiting team with onboarding, administrative tasks, and candidate communication.

What You’ll Do

• Welcome candidates and visitors with a friendly, professional, and positive attitude
• Provide excellent customer service and create a welcoming experience for candidates
• Answer, screen, and direct incoming phone calls with professional phone etiquette
• Communicate clearly and professionally with candidates, applicants, clients, and team members
• Assist candidates with the onboarding process, including paperwork, ID verification, E-Verify, background checks, drug testing, and payroll setup
• Maintain accurate candidate records and scan/upload documents
• Enter and update information accurately in staffing and computer systems
• Assist recruiters with calling qualified candidates, following up with applicants, and scheduling interviews
• Respond to emails and other incoming communications in a timely and professional manner

• Excellent customer service skills and a genuine desire to help people
• Professional and confident phone presence - comfortable answering phones and speaking with a variety of people
• Friendly, approachable, and welcoming personality
• Strong computer skills and the ability to learn new software and systems quickly
• Comfortable with Microsoft Office, G-Suite, email, data entry, and online systems
• Excellent communication and interpersonal skills
• Strong attention to detail and organizational skills
• Dependable, punctual, and able to manage multiple tasks in a busy office
• Bilingual English/Spanish is a plus
• Previous office, customer service, recruiting, or staffing experience is helpful, but not required