IT Desktop Support Specialist

FTI SERVICES, INC.

Santa Barbara, CA, United States

3 days ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience required

1 year minimum

Working hours

Regular working hours

Job source

www.thejobnetwork.com

Tech stack

Active Directory Computing Platforms Hyper-V Microsoft Office Windows Servers Microsoft SharePoint Virtualization Technology Software Troubleshooting Computer Equipment Vmware

Job description

We are seeking a Remote Support Engineer to join our team! You will resolve computer-related issues for our clients., Provide technical assistance with computer hardware and software Resolve issues for clients via phone, in person, or electronically Recommend hardware and software improvements Track customer issues and resolutions

Requirements

1 - 5 years’ experience in IT, customer service, or other related fields Ability to communicate clearly and concisely. Excellent written communication skills are essential to success. Familiarity with the following hardware/software platforms: Windows Server Platform Microsoft Active Directory Platform Microsoft Active Directory Platform Microsoft SharePoint Server VMware / Hyper-V Virtualization Platform Microsoft Office Applications Strong troubleshooting and critical thinking skills Positive and professional demeanor

About the company

At FTI Services, we help our clients achieve their business goals by delivering reliable, secure, and forward-thinking IT solutions. As part of our team, you’ll work with a diverse range of clients, collaborate with skilled professionals, and shape technology strategies that make a real impact.