Manufacturing Quality Systems Engineer -- Automotive/Industrial

When customers depend on us, quality can’t be an afterthought. You’ll champion customer satisfaction and process excellence across the plant-linking Engineering, Manufacturing, Production, and Operations to deliver compliant, reliable product every time. What you’ll do

• Be the customer’s primary quality contact: respond to concerns, coordinate internal actions, and communicate updates in customer portals and via scorecards.
• Lead root-cause and corrective action using structured methods (8D, 5 Whys, Six Sigma) and confirm effectiveness on the floor.
• Stand up short-term countermeasures-containment, inspection, sorting-when quality issues arise.
• Enable new product and process introductions: define quality requirements, generate documentation, run validation, and deliver APQP/PPAP outputs.
• Drive production readiness and early-build quality checks to prevent escapes.
• Collaborate with cross-functional teams to improve products, processes, equipment capability, and overall quality performance.
• Run cross-functional problem-solving sessions and standardize the use of proven quality methodologies.
• Investigate internal/external nonconformances; manage disposition and implement preventive actions.
• Lead or support continuous improvement projects that enhance quality, efficiency, waste reduction, and process reliability.
• Collect and analyze data to support qualification/validation of components, processes, tooling, and equipment.
• Conduct layered product/process audits to verify compliance with internal and customer requirements and quality-system standards.
• Maintain thorough quality documentation; train production and support teams on expectations and customer-specific needs.
• Take on additional quality projects as required.

• Experience partnering directly with customers in a quality, engineering, manufacturing, or technical capacity.
• Proficiency with structured problem-solving (8D, 5 Whys, Six Sigma) and data-driven decision-making.
• Working knowledge of ISO 9001 and/or IATF 16949.
• Comfort with core quality tools: SPC, APQP, FMEA, MSA, Control Plans, PPAP.
• Understanding of manufacturing/assembly processes, equipment, tooling, inspection methods, and process controls.
• Experience with statistical and quality software (e.g., Minitab) plus Microsoft Office and standard business tools.
• Strong written and verbal communication; able to interface confidently with customers and internal stakeholders.
• Ability to manage multiple priorities in a fast-paced plant environment; organized, analytical, and detail-oriented with strong follow-through.
• Collaborative and independent working style; professionalism, accountability, integrity, and sound judgment.
• History of improving processes for better customer and internal outcomes., * Bachelor’s degree in Engineering or related technical field preferred; equivalent education and relevant manufacturing/quality experience considered.