Network Administrator
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Role details
Tech stack
Job description
be made to enable individuals with disabilities to perform the essential functions.Essential Duties: include the following. Other and /or additional duties may be assigned. All assigned duties should be performed in an efficient, effective and safe manner. Respond in person to requests made via the Help Desk system and telephoneProvide remote support via telephone, email, and remote desktop.Identify and report on security related anomalies.Prepare and deploy computers, peripherals and other technology equipment.Manage mobile devices such as smartphones and tablets in addition to any desktops or laptops for service and troubleshooting.Attend and actively participate in IT staff meetings, providing suggestions, feedback and updates about ongoing IT operations.Assist with inventory of hardware and software.Maintain organization and storage of materials and supplies.Communicate work activity, completed tasks and performance data to the Director in monthly reports.Education / Experience, High
Requirements
School Diploma or GED; Associates degree in computer Science or other closely related field preferred, two (2) years of demonstrated experience.Certifications / Licenses: Must Possess and maintain a valid State of West Virginia Driver’s License; A+ Certification or equivalent.Knowledge, Skills and Abilities: In order to provide efficient and effective services, the City seeks team members who possess the following core competencies that are aligned with the City’s vision: Accountability - takes responsibility for own actions; Adaptability - responds positively to change; Communications - listens, speaks and/or writes in a clear, concise and respectful manner; Initiative - takes proactive action to complete work or resolve issues; Judgment & Decision Making - evaluates issues and makes sound factual decisions; Customer Service - provides courteous, accessible and quality assistance to internal and external customers; Professional Development - seeks opportunities to enhance technical skills and job knowledge; Teamwork and Cooperation - collaborates with other team members to fulfill the City’s vision and achieve departmental goals and strategic objectives; Leadership - Effectively manages and guides group efforts; tracks team progress, adequately anticipates roadblocks, and changes course as needed to achieve team goals; Performance Management - Clearly establishes and communicates expectations and accountabilities; monitors and evaluates performance.EEO: The City of Charleston provides equal employment opportunities (EEO) to all current employees and new applicants for employment without regard to sex, race, color, age, national origin, ancestry, religion, disability, medical condition, genetic information, marital status, sexual orientation, gender identity, citizenship, pregnancy or maternity, veteran status, or any other status protected by applicable national, federal, state or local law.Job Posted by ApplicantPro
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