IT Technician

Join our team as an IT Technician and help us deliver exceptional service to our retail customers.

What You’ll Do:

• Travel as needed to regional to retail customer locations
• Helpdesk support phone support
• Perform hardware and software repairs on retail point-of-sale (POS) equipment
• Troubleshoot PC hardware, servers, networking issues, POS hardware
• Represent our company with professionalism and a customer-first attitude

• General knowledge of PC hardware, servers, and networking
• Self starter that can logically troubleshoot hardware with attention to detail
• Eagerness to learn industry specific hardware and software support
• Ability to work independently and follow direction when needed
• Guide individuals through issues with a calm and supportive presence
• Excellent communication and problem-solving skills

• Hands-on training with industry experienced team
• Opportunities for growth in the Retail POS IT and tech service industry
• Excellent pay/benefits/401k
• Make a real impact by helping businesses stay up and running

Background check and clean driving record required.