Computer User Support
Amazon.com, Inc.
Houston, TX, United States
about 1 month ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source
Tech stack
Remote Service Software
Software Engineering
Job description
- Provide technical support and troubleshoot computer/software issues
- Walk users through step-by-step solutions remotely
- Document support tickets and resolutions accurately
- Escalate unresolved technical issues to the right team
- Stay current on the software/systems commonly used, PLEASE NOTE: Sysco does not charge a fee at any stage of the recruitment process. Any requests for the payment of fees should be refused and reported to local law enforcement for a…
- 29 days ago, Company: US6469 Sysco Payroll, Division of Sysco Resources Services, LLC Sales Territory: None Zip Code: 77077 Travel Percentage: Up to 25% COMPENSATION INFORMATION: The …
- 29 days ago
Requirements
- Strong technical troubleshooting skills
- IT support or help desk experience preferred
- Excellent communication and patience with non-technical users
- Familiar with remote support tools
- Reliable internet for remote work
Benefits & conditions
- Health and medical coverage
- Performance bonuses
- Paid parental leave
- Co-working space allowance
- Life insurance coverage
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Prepare application
- Draft this with your agent
- Open in Claude
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