Computer User Support

Amazon.com, Inc.
Houston, TX, United States
about 1 month ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours

Tech stack

Remote Service Software Software Engineering

Job description

  • Provide technical support and troubleshoot computer/software issues
  • Walk users through step-by-step solutions remotely
  • Document support tickets and resolutions accurately
  • Escalate unresolved technical issues to the right team
  • Stay current on the software/systems commonly used, PLEASE NOTE: Sysco does not charge a fee at any stage of the recruitment process. Any requests for the payment of fees should be refused and reported to local law enforcement for a…
  • 29 days ago, Company: US6469 Sysco Payroll, Division of Sysco Resources Services, LLC Sales Territory: None Zip Code: 77077 Travel Percentage: Up to 25% COMPENSATION INFORMATION: The …
  • 29 days ago

Requirements

  • Strong technical troubleshooting skills
  • IT support or help desk experience preferred
  • Excellent communication and patience with non-technical users
  • Familiar with remote support tools
  • Reliable internet for remote work

Benefits & conditions

  • Health and medical coverage
  • Performance bonuses
  • Paid parental leave
  • Co-working space allowance
  • Life insurance coverage

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