Role details

Contract type

Temporary to permanent

Employment type

Full-time (> 32 hours)

Compensation

$52,000.0 - $60,424.0

Working hours

Regular working hours

Job source

www.careerjet.com

Tech stack

Remote Service Software Software Engineering

Job description

• Provide technical support and troubleshoot computer/software issues
• Walk users through step-by-step solutions remotely
• Document support tickets and resolutions accurately
• Escalate unresolved technical issues to the right team
• Stay current on the software/systems commonly used

Requirements

• Strong technical troubleshooting skills
• IT support or help desk experience preferred
• Excellent communication and patience with non-technical users
• Familiar with remote support tools
• Reliable internet for remote work

Benefits & conditions

• Health and medical coverage
• Performance bonuses
• Paid parental leave
• Co-working space allowance
• Life insurance coverage, + $25.00-29.05 per hour

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.careerjet.com

Prepare application

• Draft this with your agent
• Open in Claude
• Open in ChatGPT
• Copy prompt