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Role details
Tech stack
Job description
This position is a business-facing coordinator/analyst role rather than a traditional BA, PM, or Product Manager position., Our client is seeking an E-Commerce Business Project Coordinator to support a large-scale e-commerce replatforming initiative. This individual will serve as a key liaison between business stakeholders and IT teams, helping gather business needs, coordinate discussions, document requirements, and ensure project activities continue moving forward.
This role is ideal for someone who enjoys working with people, organizing complex initiatives, facilitating meetings, and driving follow-through across multiple stakeholder groups. The position is highly collaborative and business-focused, requiring strong communication, organization, and relationship-building skills.
While this role will support business requirements gathering and documentation efforts, it is not a traditional Business Analyst, Project Manager, Product Manager, or Process Improvement role. Technical solutioning and system design responsibilities will remain with the IT organization and implementation partners.
Key Responsibilities
Partner with business stakeholders to understand and document current business processes and future-state needs for a new e-commerce platform.
Schedule, coordinate, and facilitate stakeholder meetings and working sessions.
Capture detailed meeting notes, decisions, risks, dependencies, and action items.
Follow up with stakeholders to gather information, clarify requirements, and maintain momentum across project activities.
Identify and engage the appropriate business stakeholders across a large and distributed organization.
Organize and document business requirements for review by IT teams.
Support the transition of business requirements to IT teams for technical analysis and solution design.
Assist in documenting future-state processes and workflows.
Maintain project documentation, status updates, meeting materials, and presentations.
Help coordinate cross-functional activities while ensuring key deliverables remain on track.
Requirements
Timelines Operations Resilience Coordinating Self-Starter Communication Merchandising Presentations Team Oriented Systems Design Follow Through Detail Oriented Microsoft Excel Solution Design Email Marketing Customer Service Business Process Microsoft Office Agenda (Meeting) Microsoft Outlook Microsoft Project Digital Marketing Business Analysis Project Management Product Management Business Valuation Technical Analysis Business Marketing Workflow Management Process Improvement Project Coordination Microsoft PowerPoint Meeting Facilitation Project Documentation Relationship Building Information Gathering Organizational Skills, 2-5 years of professional experience in business coordination, project coordination, business analysis, operations, e-commerce, digital business, marketing, or a related field.
Strong verbal and written communication skills with the ability to interact confidently with business stakeholders.
Experience facilitating meetings, documenting requirements, and coordinating cross-functional efforts.
Excellent organizational skills with strong attention to detail and follow-through.
Ability to navigate ambiguity and manage multiple priorities simultaneously.
Comfortable asking questions, driving clarity, and following up persistently to obtain information.
Self-starter who can work independently while collaborating effectively within a team environment.
Proficiency with Microsoft Office Suite, including Outlook, Teams, PowerPoint, and Excel.
Ability to understand project plans and timelines; familiarity with Microsoft Project is helpful.
Preferred Qualifications
Experience supporting e-commerce, digital commerce, online retail, consumer-facing digital platforms, or related business initiatives.
Exposure to online business functions such as digital marketing, customer experience, merchandising, email marketing, or e-commerce operations.
Experience working in large enterprise environments.
Familiarity with Shopify or similar e-commerce platforms is a plus.
Desired Characteristics
We’re looking for someone who is:
Highly organized and dependable
Naturally curious and inquisitive
Adaptable and resilient in changing environments
Comfortable facilitating conversations and bringing people together
Collaborative and team-oriented
Confident engaging business stakeholders at various levels
Coachable and open to learning
Proactive in driving follow-up and action items
Able to remain productive through evolving priorities and lengthy stakeholder discussions
Why This Opportunity?
This role provides the opportunity to contribute to one of our clients largest strategic e-commerce initiatives. The individual selected will gain exposure to business stakeholders, enterprise-scale digital transformation efforts, and cross-functional teams that are helping shape the future of the clients online customer experience.
Skills
Project coordination, Schedule meetings, Microsoft office, ecommerce
Top Skills Details
Project coordination,Schedule meetings,Microsoft office,ecommerce, Experience supporting e-commerce, digital commerce, online retail, consumer-facing digital platforms, or related business initiatives.
Exposure to online business functions such as digital marketing, customer experience, merchandising, email marketing, or e-commerce operations.
Experience working in large enterprise environments.
Familiarity with Shopify or similar e-commerce platforms is a plus., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors., Chesapeake, VA*Remote
Curiosity Timelines Operations Resilience Coordinating Self-Starter Communication Merchandising Presentations Team Oriented Systems Design Follow Through Detail Oriented Microsoft Excel Solution Design Email Marketing Customer Service Business Process Microsoft Office Agenda (Meeting) Microsoft Outlook Microsoft Project Digital Marketing Business Analysis Project Management Product Management Business Valuation Technical Analysis Business Marketing Workflow Management Process Improvement Project Coordination Microsoft PowerPoint Meeting Facilitation Project Documentation Relationship Building Information Gathering Organizational Skills
About the company
We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
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