Cobra Analyst - LHB

The COBRA Analyst will be responsible for overseeing all aspects of the COBRA client and member experience. This includes benefit elections, payments and reporting for COBRA, FMLA, retirees and LOA (company leave programs) participants. This position will be responsible for inbound & outbound calls from clients, members, third party affiliates as well as email and fax communications.

• High school diploma or GED equivalent.
• 1 year of COBRA, FMLA, LOA and retiree administration/coordination experience.
• Knowledgeable in handling various types of Federal, State andCompany leave programs.
• Understanding of Administration System processes (premium administration, eligibility, claims, billing, commissions, reporting and premium administration).
• Customer service experience in a professional setting
• Knowledgeable in Microsoft Excel, Word and Outlook
• Strong problem-solving ability
• Must possess strong organizational skills that will allow for multi-tasking
• Excellent interpersonal skills
• Positive attitude and willingness to learn, * Bachelor’s degree preferred
• PowerStepp
• JD Edwards
• In depth knowledge of COBRA laws, HIPAA portability and eligibility laws
• Knowledge of Social Security & Medicare law

At Luminare, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for associates.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Min to Max Range:

$14.97 - $28.12

At Luminare Health, our people are what set us apart. Their expertise, dedication, and passion for service excellence are the foundation of our success.

We’re committed to helping our employees grow through thoughtful development opportunities, meaningful work, and a culture that values collaboration and continuous improvement. When you join Luminare Health, you join a purpose-driven team focused on making healthcare simpler, better, and more affordable., Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!, Join our talent community and receive the latest Luminare Health news, content, and be first in line for new job opportunities.

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Luminare Health, a wholly owned subsidiary of Health Care Service Corporation (HCSC), is on track to become the nation’s best and largest third-party administrator. We are committed to delivering service excellence and dedicated to making healthcare simpler, better, and more affordable for our clients and their members.

Our people are at the heart of everything we do. We foster a collaborative, purpose-driven culture where employees are empowered to make an impact, grow their careers, and help transform the healthcare experience.