Windows Systems Engineer

• Install, configure, maintain, and troubleshoot AV and display systems at customer sites.
• Work with DVLED displays, video walls, display cubes, and related AV equipment.
• Perform onsite installation, maintenance, and technical troubleshooting.
• Troubleshoot physical hardware, including displays, servers, AV equipment, cabling, and related infrastructure.
• Provide Windows administration and technical support as needed.
• Diagnose and resolve hardware and system issues in a timely manner.
• Work directly with customers and end users to resolve onsite technical problems.
• Coordinate with internal engineering and technical teams for complex issues.
• Document installations, service activities, and technical resolutions.
• Travel extensively throughout the U.S. and internationally as required.

We are seeking a highly motivated Field Engineer with a combination of Audio/Visual (AV), display technology, hardware troubleshooting, and Windows administration experience.

This is a highly travel-intensive position requiring approximately 85-95% travel, including potential international travel. The ideal candidate must be comfortable working independently at customer locations, performing installations, troubleshooting technical issues, and providing hands-on support., * 3+ years of hands-on Audio/Video system integration experience.

• Experience with DVLED, video walls, display cubes, or large-format display technologies.
• Proven experience performing onsite installation, maintenance, and troubleshooting.
• Strong hands-on hardware troubleshooting skills.
• Experience troubleshooting displays, servers, AV equipment, cabling, and related infrastructure.
• Working knowledge of Windows systems/Windows administration.
• Strong customer-facing and communication skills.
• Ability and willingness to travel 85-95% of the time.
• Must live within reasonable proximity to a major airport.
• U.S. Citizenship is required.
• Valid driver’s license.
• Ability to travel internationally without restrictions.

Ideal Candidate

The ideal candidate is a hands-on technical professional who combines AV/Display expertise with Windows administration skills. This person should be comfortable working independently, traveling extensively, troubleshooting complex hardware issues, and interacting directly with customers in onsite environments.