IT Support Technician - AV equipment

• Install, configure, and maintain audiovisual systems including video conferencing setups, audio equipment, control systems, and digital signal processing components.
• Troubleshoot AV system issues promptly by diagnosing hardware and software problems using schematics, electrical schematics reading, and engineering troubleshooting techniques.
• Perform routine maintenance on AV equipment such as cabling, mechanical components, and electrical connections to ensure optimal operation.
• Read blueprints and electrical schematics to assist with system installation and upgrades while adhering to low voltage and electrical safety standards.
• Operate and support live event AV production projects by managing audio systems, video feeds, and control interfaces to deliver flawless presentations.
• Conduct field service visits for system installation, troubleshooting, repairs, and upgrades at client sites.
• Utilize hand tools and testing devices such as voltmeters to verify system integrity and troubleshoot electrical or signal issues effectively.
• Collaborate with clients to understand their needs for telecommunication setups, video conferencing systems operation, and integrated AV solutions.
• Implement audio systems tailored to specific environments by integrating control system programming for user-friendly operation.
• Maintain detailed documentation of system configurations, schematics interpretation, troubleshooting steps, and maintenance logs to ensure ongoing reliability.

• Proven experience working in the AV industry with a strong understanding of audiovisual control systems operation and equipment troubleshooting.
• Knowledge of E & I (Electrical & Instrumentation), low voltage wiring practices, and telecommunication standards.
• Skilled in computer networking concepts relevant to AV systems including IP-based video conferencing solutions.
• Ability to read blueprints and electrical schematics accurately for installation and troubleshooting purposes.
• Hands-on experience with AV system installation, cabling techniques, mechanical knowledge of equipment setup, and maintenance routines.
• Familiarity with digital signal processing (DSP), audio systems integration, video conferencing operation, and software troubleshooting.
• Proficiency in using hand tools such as screwdrivers, wire strippers, crimpers along with testing devices like voltmeters for electrical diagnostics.
• Strong customer service skills with the ability to communicate technical information clearly to non-technical clients.
• Experience supporting live event AV production projects from setup through execution is highly desirable.
• Ability to interpret engineering drawings and schematics accurately while adhering to safety standards related to low voltage electrical work.

Join us if you’re passionate about delivering cutting-edge audiovisual solutions! This position offers the chance to work on innovative projects while growing your technical expertise in a fast-paced environment dedicated to excellence in AV support services., * Webex: 1 year (Preferred)

• AV equipment : 1 year (Preferred)

Pay: $29.75 - $35.83 per hour

Expected hours: 40.0 per week

Application Question(s):

• What is your expected hourly rate ?
• Are you an US Citizen or GC holder