Patient Service Front Desk Coordinator

Murray Resources
Houston, TX, United States
about 1 month ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Starter
Experience required
1 year minimum
Compensation
$37,440.0 - $45,760.0
Working hours
Regular working hours
Languages
English, Spanish
Job source

Tech stack

Electronic Mailing Microsoft Office

Job description

  • Greet all patients as they arrive in a friendly, courteous, and professional manner.
  • Demonstrate and maintain a working knowledge of customer service principles and departmental expectations regarding customer service.
  • Document in the computer system all necessary demographic, insurance, and financial information.
  • Answer phones.
  • Schedule patient visit(s).
  • Perform basic clerical tasks as needed, i.e., filing, faxing, emailing, etc.
  • Perform any job related to the pre-access/registration process.
  • Check patients in/out for surgery.
  • Perform other duties as assigned.

Requirements

  • High school diploma or equivalent
  • 1-3 years of office experience in a front desk or receptionist position
  • Customer service experience required
  • Must be able to effectively communicate with customers, both in person and over the telephone
  • Bilingual (English and Spanish) preferred but not required
  • Possess qualities of being optimistic, hard-working, and SMILE
  • Effective communication skills both verbal and written
  • Proficiency in MS Office

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