System Sales Manager

• Strategy Execution :Implementation & execution of the corporate strategies transmitted by the General Manager and the Sales Development Manager.
• Sales Development:Development and management of sales activities required to achieve growth objectives and income set by WATERS Corporation.
• Target Achievement:Meet quarterly and annual country targets through accurate and reliable forecasting activities and exceptional funnel management.
• Customer Satisfaction: Ensure a high level of customer satisfaction and loyalty.
• Team Building: Build a strong, motivated team by managing and fostering the personal development of team members.

Responsibilities:

• Business Development: Develop and optimize system sales in France, achieving quarterly and annual plan for orders and sales.
• Commercial Strategy: Align and execute local sales strategies and tactics in close collaboration with the sales development manager and field marketing, ensuring timely and high-quality reporting like leads funnel and forecast, business reviews using company’s tools and software.
• Team Management: Set commercial objectives, manage sales team productivity. Continuously optimize qualitative/quantitative indicators to guarantee the development of turnover.
• Action Plans Execution: Develop, validate, and execute territory and Account plans, integrating the company’s commercial strategy.
• Prospecting & Funnel Fill activities: Focus the team funnel fill activities as prospection, cross-selling and customer expansion, ensure regular field visits to optimize territory coverage and optimize market visibility.
• Collaboration: Work closely with the Sales Development Manager, Field Marketing team and Inside Sales to develop and execute promotional activities, evaluate their impact, and propose corrective actions.
• Negotiation: Negotiate with purchasing departments of strategic accounts.
• Sales Support: Utilize company tools for training, customer documentation, and sales support.
• Customer Relations: Maintain professional relationships with customers to ensure loyalty, address critical issues promptly, and escalate when necessary.
• Leadership: Act as a proactive member of the South Europe leadership team.

Management of the Sales Team

• Leadership:Lead, motivate, coach and develop a team of 8 Account Managers (Field and inside) and Sales Support Specialist. Manage and mentor apprentices and interns to support their development and build Waters’ future talent pipeline.
• Development:Act as a “multiplier” manager, ensure individual development plan for each member of the team with regular coaching activities.

• Training:Implement necessary tools and means for team success, providing specific training for individual development.

• Monitoring: Regularly follow up on activities to ensure the quality of the team’s skills.
• Continuity: Ensure continuity in departmental activities during employee absences.
• Optimization: Assess the existing sales organization to determine optimal organizational design, strategic direction, and tactical implementation to meet revenue and growth goals.
• Communication: Maintain excellent internal communication with other divisions (Consumable Sales, Laboratory, Customer Service, Finance and Administration, and the European structure) to exchange necessary information for business development and customer satisfaction.
• Participation: Actively participate in sales and service meetings, staff meetings, and national, European, and international meetings to communicate the company’s commercial strategy to the team.

Background & Education:

• Professional background in Biochemistry/Chemistry/Engineering or related subjects.
• Minimum of Master 2 degree or equivalent.

Knowledge/Experience:

• Strong Leadership and management skills
• Proven track record of min. 5 years experience as a commercial leader with experience in coaching and developing teams
• In-depth product knowledge of Chromatography and Mass Spectrometry.
• Extensive market knowledge in Pharma, Food, Environmental, Omics, and Academic sectors.
• Excellent verbal and written communication skills
• Excellent English skills, both verbal and written.
• Proficiency in English, both verbal and written; additional European languages are a plus.
• Willingness to travel up to 50%, including overnight stays.
• Proficient in Windows environment (Word, Excel, PowerPoint, Teams, Outlook).
• Familiarity with Sales Force and Power BI.

Personal Attributes:

• Ability to direct actions within a global long-term strategic vision.
• Passion for team management, recruitment, training, and development.
• Strong organizational skills with the ability to handle multiple tasks and priorities.
• Excellent business acumen and negotiation skills, capable of influencing purchase decisions.
• Ability to work under pressure and meet quarterly and annual objectives.
• Dynamic, proactive, and customer-oriented.
• Team spirit, excellent interpersonal skills, open-mindedness, and effective communication.
• Strong sense of organization, diligence, and common sense.
• Ability to manage and optimize administrative tasks.
• Valid Category B driving license.

Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.

Waters Corporation (NYSE:WAT) is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of ~16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide.