Release Manager (ITIL)

Sanrose Information Services Inc.

Baton Rouge, LA, United States

10 days ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

8 years minimum

Working hours

Regular working hours

Job source

www.dice.com

Tech stack

JIRA Microsoft Azure Information Systems Information Technology Consulting Systems Development Life Cycle Release Management Product Software Implementation Methods Information Technology Servicenow

Requirements

Education: A bachelor’s degree from an accredited college or university in Computer Science, Information Systems, Business Administration, or other related field.

Certifications: ITIL certification MUST

Required Experience:

8+ years of experience in release management
8+ years of experience deployment coordination
8+ years of experience in a related delivery role within software implementation or technology consulting environments
Experience creating and managing the release calendar and coordinating release schedules across concurrent projects
Experience defining and enforcing release management processes, including release readiness criteria, approval gates, and rollback plans
Experience partnering with development, QA, and UAT teams to confirm release scope, sequencing, and dependencies
Experience leading release planning and go/no-go meetings, ensuring risks and open items are visible to stakeholders before deployment
Experience coordinating deployment activities across environments (dev, test, staging, production) with technical teams
Experience maintaining release documentation, including release notes, changing logs, and post-release reports
Experience identifying and mitigating release risks, escalating issues that could affect timeline or client commitments
Experience supporting post-release monitoring and coordinating quick resolution of any issues that surface after go-live
Experience continuously refining release management practices and templates to improve consistency across engagements

Preferred Experience:

Proven understanding of SDLC, environment management, and change control processes
Experience with release or work-tracking tools such as Jira, Azure DevOps, ServiceNow, or similar tools
Strong stakeholder management skills, with the ability to coordinate across technical and business teams under time pressure
Experience managing multiple release schedules simultaneously in a fast-paced setting
Experience working with federal or state government agencies