PC Technician

Support responsibilities include software installation, and configurations. Performs technical, operational, and training support to users of personal computers either by telephone, or on-site for PC desktop hardware and software packages. Install and test personal computers, printers, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs. Troubleshoots printer, computer, and peripheral incidents, performs hardware and software diagnostics, coordinates needed repairs, resolves computer system problems, including coordination between users and components of a local area network, and participates in the evaluation of system configuration and software. May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem.

Must hold an active Secret Clearance Current DoD 8570 IA Baseline Certification, IAT Level I (examples include: A+ CE, Network+ CE, SSCP, CCNA-Security certifications) 2+ years of experience in PC/Desktop/IT Support Experience supporting Windows 7, Windows 10, and MS Office 2013 Experience using Remedy or a similar ticketing system. Strong analytical and follow through skills Strong verbal and written communications skills. Ability to coordinate and get cooperation from multiple areas within IT to accomplish assignments. Ability to work well independently on defined tasks. Ability to work well as part of a team. Job Type & Location