IT Support Services Technician III
LEDGENT
Carlsbad, CA, United States
about 1 month ago
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Role details
Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Compensation
$66,560.0 - $72,800.0
Working hours
Regular working hours
Job source
Tech stack
Microsoft Windows
Active Directory
Macintosh Computers
JIRA
Issue Tracking Systems
Microsoft Office
Oracle (Applications)
Power BI
Okta
Requirements
- 5+ years of IT Help Desk, Desktop Support, or End User Support experience (JD prefers 8+ years).
- Strong Level II/III troubleshooting and escalation support experience.
- Jira ticketing system experience
- Active Directory, Office 365, and Okta administration experience
- Windows, Mac, mobile device support, and conference room/AV support experience.
- Executive/VIP support experience with excellent customer service skills.
Nice to Have:
- Healthcare or HIPAA environment experience
- Oracle experience
- CRM and/or Power BI exposure
- Experience mentoring junior technicians or serving as an escalation resource
Benefits & conditions
This is a 3 month contract from October 1st through the end of the year; 100% onsite in Carlsbad
Target pay is $32-$35 per hour
Apply for this position
This job is hosted externally. Click below to view the full posting and apply.
Apply on www.jofdav.com
Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
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