Tech Support Coordinator

Castlefield are currently working with a leading local organisation to recruit a tech support Coordinator on an initial 3 month temporary basis. This is a brilliant opportunity to someone with administrative experience that is looking for a full time role and to develop their skillset in a very supportive environment. There is a strong possibility of extension beyond the initial 3 month temporary contract. Free parking is available on site.

Duties will include:

• Testing, auditing and maintaining UPS units and IT equipment.
• Supporting Wireless Access Point (WAP) upgrade projects.
• Delivering, configuring and setting up new smartphones for users.
• Assisting with office relocations and workstation deployments.
• Supporting TAC cell deployments across the organisation.
• Installing and configuring Surface Hubs and associated equipment.
• Assisting with the deployment of end-user devices and IT infrastructure projects.
• Providing on-site support to users and ensuring equipment is fully operational.

• Excellent Communication Skills
• Comfortable undertaking hands-on technical work.
• Organised, reliable, and capable of managing multiple tasks.
• Customer-focused with strong communication skills.
• Proactive and eager to learn within a fast-paced IT environment.
• Able to work independently as well as part of a wider technical team.