Role details

Contract type

Temporary to permanent

Employment type

Full-time (> 32 hours)

Compensation

$45,760.0 - $49,920.0

Working hours

Regular working hours

Job source

www.indeed.com

Tech stack

Computer Networks Wide Area Networks Computer Equipment Information Technology

Job description

• Technical Helpdesk Representative duties include problem recognition, research, isolation, resolution, and developing follow-up steps in support of IT systems that support vehicle programing.
• The Technical Helpdesk Representative is able to resolve less complex problems immediately, while more complex problems are escalated for resolution.

Requirements

• The successful candidate will be able to work first and second shift as well as occasional Saturday hours.
• The Technical Helpdesk personnel must possess the following essential skills:
• Professional work history or training with a focus on IT or automotive systems
• Customer contact experience
• Self-motivated with a proactive approach to meeting and exceeding customer expectations.
• Computer hardware and software experience
• Knowledge of LAN/WAN IT infrastructure
• Ability to diagnose and repair PC hardware/ networking components
• Substantial problem solving abilities
• Ability to work and thrive in a team environment, * How many years of experience do you have with Technical Support/ Hepdesk?
• How many years of experience do you have in Troubleshooting, PC Hardware, Networking, LAN/WAN?

Apply for this position

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Apply on www.indeed.com

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