Prison Data Administrator

At Change Grow Live, we believe that every person deserves the opportunity to make positive changes in their life. While our frontline teams work directly with service users, it is the expertise, accuracy and dedication of our administrative teams that help ensure those services run safely, effectively and efficiently. We’re looking for an organised and proactive Data Administrator to join the HMP Hindley service. This is an exciting opportunity to play a vital role in supporting the safe delivery of psychosocial services, working closely with recovery teams and Prison Staff. If you’re someone who enjoys working with data, systems and processes, whilst making a meaningful contribution to recovery services, we’d love to hear from you. Location: HMP Hindley Full Time Hours: 37.5 per week Contract: Permanent Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hou Responsibilities: About the Role:

• As first point of contact within the service, to ensure that visits from external visitors are escorted into and outside of the establishment.
• First point of contact for all telephone calls into the service, dealt with promptly and courteously, transferring calls to appropriate personnel when necessary.
• Taking and conveying confidential, accurate and sensitive information to staff.
• Processing of correspondence in and out of the prison post room.
• Minute taking at service meetings.
• Maintaining and recording statistics of people in service; assist with data entry as required, NDTMS, SystmOne, and clinical specific data.

• Assist with the setting up and maintaining of accurate filing systems within the service.

• Monitoring and ordering office stationery/requirements.
• Photocopying as required.
• Assist with development and maintenance of efficient, record-keeping and communication systems within the service.
• Assist with generating controlled drugs prescriptions for release using the SystmOne case management system.
• Booking and preparing meeting rooms.

• Knowledge and experience of general office procedure and administrative duties
• IT literacy including proficiency in data collection systems (eg. NDTMS, Public health
• Expertise in working with WORD, EXCEL, and ACCESS IT packages
• Experience of maintaining data bases and other data management systems
• Show a capacity to work alone and the ability to keep calm under pressure
• Employ an empathetic and non-judgmental attitude towards service users

Pulled from the full job description

• Employee discount
• Company pension, * 25 days holiday (+ bank holidays) rising by 1 day for each years’ service Capped at 30 days
• Flexible working arrangements
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities