IT Technician L2 Deskside Support

• Onboarding program
• Buddy program
• International job opportunities
• Company events
• Internal career development program
• Medical cash plan, * Provide day to day desktop support
• Handle inbound tickets and questions that are related to incidents or IT requests
• Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system

• 2 years of IT experience (or equivalent)
• A diploma or formal education in IT-related field
• Excellent time management and interpersonal skills
• Experience in OS, Apps and H/W installation and troubleshooting depending on project products

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.