Administrative and Technical Support Officers

We are an established and highly respected team providing a regulatory and commercial service to the residents of Babergh and Mid Suffolk and beyond. We are working together with an integrated staffing structure to provide a joint Building Control Service across the districts with all the benefits of agile working.

With the challenges ahead of helping to bring about culture change within the construction industry, supporting the new Building Safety Regulator and furthering the role of the public sector in upholding standards in the built environment, the Building Control team can offer an exciting opportunity which has arisen within our admin and technical support team to work across both authorities.

In this position you will:

• be involved in all aspects of Building Control administration by providing support to the team in taking inspection requests, dealing with queries and processing applications, payments and invoicing
• administration of the Street Name and Numbering function and the carrying out of estimating, invoicing and collection of fees
• assist with the provision of accurate information to discharge Land Charge searches
• administration of the Building Safety Levy
• provide relevant reports to ensure Inspectors and Head of Service are kept fully informed and that the councils have met their obligations under the relevant legislation.

The department provides a customer support function between 08.30 and 17.00 Monday to Friday although a degree of flexible working can be accommodated. Some attendance at our head office will be a requirement of the role, particularly whilst undertaking training., We are committed to supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, supporting and enabling our people to deliver the best possible service for our residents.

The ideal candidate needs to demonstrate that they are able to work as part of a team, to work on their own initiative whilst following documented procedures and escalate any issues that they encounter.

It would be desirable for the candidate to have an understanding of the Building Control function, although not essential.

Several types of software are used, and full training will be given, however it is essential that candidates are confident using Microsoft Office products such as Word and Excel and are familiar with processing emails and taking telephone calls.

You will be provided with full support for career and personal development to fulfil your potential.

Babergh and Mid Suffolk District Councils are seeking Administrative and Technical Support Officers to join the team based in Ipswich. The successful candidate will earn a competitive salary of £27,694 - £31,022 per annum (pro rata for part time).

• 1 x full time (37 hrs per week)
• 1 x part time (minimum 29.6 up to 33.3 hrs per week, must include Friday), * We offer a comprehensive benefits package, including:
• Generous leave entitlement (26 days a year, rising to 31 days after 5 years).
• Competitive Local Government Pension Scheme.
• Wellbeing Support and Employee Assistance Programs.
• Private Health Care Options.
• Electric Vehicle Salary Sacrifice Scheme.
• Paid volunteering days.
• Flexible and hybrid working arrangements (Business needs permitting).
• Great learning and development opportunities.

Working together across our councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk.

We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work. With picturesque market towns, 60 conservation areas and with two Areas of Outstanding Natural Beauty (AONB) within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK.