Digital and App Lead (6461)

Technology, automation and data are playing an increasingly important role in how we deliver exceptional client service, improve operational performance and support future growth. As our Digital & App Lead, you’ll play a key role in driving the digital agenda across the Private Client Group, helping to identify, design and implement innovative solutions that improve the way we work.

Working closely with stakeholders across the business, you’ll act as the link between operational teams and technology, translating business challenges into practical, scalable digital solutions. Combining process improvement, business analysis and technical expertise, you’ll lead the development and enhancement of applications, automations and reporting tools that drive efficiency, improve data visibility and support strategic business objectives.

Using Microsoft technologies including Power Apps, Power Automate, Power BI and Copilot, you’ll help shape the future of digital working within the Private Client Group, championing innovation and encouraging the adoption of new technologies and ways of working.

Your responsibilities will include:

• Identifying opportunities to improve efficiency, reduce manual administration and enhance colleague and client experiences through technology-enabled solutions.

• Working with stakeholders to understand business challenges and translate requirements into effective low-code applications, workflows and digital tools.

• Designing, building and maintaining solutions using Microsoft Power Platform technologies, including Power Apps, Power Automate and Copilot Studio.

• Developing automated processes that streamline operations, improve data quality and reduce operational risk.

• Creating reporting and insight solutions that support operational and commercial decision-making.

• Acting as a digital champion, promoting the effective use of technology, automation and AI-enabled tools across the business.

• Delivering training, guidance and coaching to support the successful adoption of new systems and digital solutions.

• Ensuring developments align with governance, security, compliance and data protection requirements.

• Collaborating with colleagues across Technology, Analytics and Operations to ensure solutions are aligned with wider business objectives and best practice.

• Supporting the continued development of digital capability within the business by sharing knowledge, encouraging innovation and promoting continuous improvement., This is an exciting opportunity to take a leading role in the ongoing digital evolution of one of the UK’s largest Private Client practices. You’ll work closely with senior stakeholders to influence how technology is used across the business, helping to deliver innovative solutions that improve efficiency, enhance colleague experience and support outstanding client service., In return, you’ll join a collaborative and forward-thinking environment where you’ll have the opportunity to shape new ideas, develop your expertise and make a visible impact across the wider business. As Digital & App Lead, you’ll be at the forefront of driving adoption of modern technologies and helping the Private Client Group realise the full potential of its digital capabilities. Our Approach to Reward and Wellbeing

• 25 days’ holiday as standard, rising to 28 days depending on role level, plus bank holidays and the option to purchase additional leave.
• Opportunities to share in our success through annual pay and bonus review processes for eligible colleagues.
• Health and wellbeing support, including Westfield Health and Digital GP access.
• Competitive pension arrangements to help you plan for the future.
• Two paid volunteering days every year to support causes that matter to you.
• Access to a range of colleague discounts and lifestyle benefits to support you both inside and outside of work.

We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you’re fully supported.

In 2026, Irwin Mitchell was recognised in the Sunday Times Best Places to Work guide and was the only law firm included in the ‘Very Big’ organisation category

Our responsible business programmes are fundamental to who we are and our purpose. We’re committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim.

Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It’s made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono. Applying to Irwin Mitchell

We want every candidate to have a positive, fair and transparent recruitment experience. If you require any support or reasonable adjustments throughout the recruitment process, please speak to a member of our Recruitment & Onboarding team or contact

Artificial Intelligence (AI) is becoming an increasingly common part of modern working life. If you choose to use AI tools as part of your application or interview preparation, please review our AI in Recruitment Candidate Guidance https://careers.irwinmitchell.com/file/downloadfile/AIcandidate/PDF

As part of joining the Irwin Mitchell Group, all successful applicants are required to complete our employment screening process. We carry out pre employment screening to establish your eligibility to work in the UK, and understand any criminal records or adverse financial history.

Our onboarding processes are designed to help us maintain the high standards of trust, integrity and professionalism expected by our colleagues, to protect the interests of the Group, clients, partners and other stakeholders.

Checks are conducted by trusted 3rd parties and the employment screening process will fully comply with Data Protection and other applicable laws.

We’re looking for someone who combines technical capability with strong business awareness and a genuine passion for helping people work smarter through technology.

You’ll enjoy engaging with stakeholders, understanding operational challenges and developing solutions that create meaningful improvements for colleagues, clients and the wider business. You’ll be confident working independently, managing multiple priorities and taking ownership of solutions from concept through to delivery.

You’ll bring:

• Experience developing digital solutions using Microsoft Power Platform, particularly Power Apps and Power Automate.

• Strong business analysis and problem-solving skills, with the ability to identify opportunities for improvement and deliver practical solutions.

• Experience working with technologies such as Dataverse, SharePoint Online, SQL Server and the wider Microsoft 365 ecosystem.

• An understanding of data governance, information management, security principles and compliance requirements.

• The ability to communicate technical concepts clearly and effectively to non-technical audiences.

• Strong stakeholder management and relationship-building skills, with the confidence to influence and support colleagues at all levels.

• Experience delivering training, coaching or support to encourage adoption of new technologies and ways of working.

• A proactive and innovative mindset, with a passion for continuous improvement and digital transformation.

• Strong organisational skills, with the ability to manage multiple initiatives and competing priorities.

• The confidence to challenge existing processes constructively and recommend more effective approaches.

• Resilience, adaptability and a willingness to embrace emerging technologies, including AI-enabled tools.

Experience within a legal or professional services environment, alongside exposure to Power BI, Dataverse architecture, DevOps or GitHub, would be advantageous but is not essential.

As one of the UK’s leading law firms, we’re here for the people and businesses who rely on us at life’s important moments - made possible by our colleagues who bring the expertise, judgement and care that makes the difference.

Our colleagues bring Irwin Mitchell to life every day, so it matters that you feel valued from the very first day and are trusted with the responsibility, in the right culture, to do the best work of your careers. Everyone’s path here is different, but we share a desire to help our business make a real impact.

Where possible we will support our colleagues to work in a way that works for them, for us and most importantly our clients. Please speak to a member of our Recruitment and Onboarding team for more information. Our Team

Our Private Client Group is one of the UK’s largest and most respected private client practices, supporting individuals, families, business owners, trustees and charitable organisations across a broad range of legal and wealth-related matters.

Bringing together specialist expertise from across the business, we help clients navigate complex personal, financial and succession planning challenges while delivering outstanding client service. As the Group continues to evolve and grow, technology, automation and data are becoming increasingly important in helping us work more efficiently, enhance client and colleague experiences, and support informed business decision-making.

With a strong focus on innovation and continuous improvement, we’re investing in digital capabilities that will help shape the future of how we operate. This creates an exciting opportunity for a Digital & App Lead to play a key role in driving our digital agenda and delivering meaningful change across the business.