• Assist internal and external users’ login into systems and provide resource access.
• Provide technical assistance to data processing personnel and end-users on technical problems dealing with operating systems, computers, utilities, hardware, and all related desktop applications.
• Install and maintain supported proprietary desktop software packages and hardware. Monitor systems for errors and work with vendors to upgrade and install software and hardware products.
• Plan, configure, and troubleshoot networked devices including printers, desktops, laptops, scanners, and fobs.
• Support conference room computer equipment, video, and connectivity solutions.
• Provide training on hardware and software products for online meetings and conference calls.
• Maintain accurate and up to date problem tickets, computer hardware and software inventory, documentation, procedures, and run books.
• Utilize KACE Helpdesk System to create, track, and complete help desk trouble tickets.

• 3 years of experience providing help desk and AV support required.
• Ability to work fully onsite in Trenton, NJ required.
• Strong verbal and written communication skills.
• Strong analytical and problem-solving skills.
• Ability to work independently and manage multiple tasks effectively., * Help Desk: 3 years (Required)
• AV support: 3 years (Required)

Since 1972 J & J Staffing Resources has specialized in finding great jobs for great people. Every year we place thousands of candidates with thriving local companies. J & J works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits. Stay on top of every opportunity - whenever you choose - even on the go. Download J & J’s Buzz app and get 1-tap apply, notifications of AI-matched jobs, and much more. Get Started at: www.JJStaff.com.

We Specialize in: Office, Skilled Industrial, Technical/IT, Healthcare, Legal, Accounting & Finance, Academic, Pharmaceutical, & Professional.

Benefits: J & J offers weekly pay, Direct Deposit, Medical, Dental and Vision Benefits, Paid Time Off, and a Referral Bonus.

INDPRI

Pay: $23.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• This position is NOT remote. Are you able to work fully on-site in Trenton, NJ?
• Are you willing to undergo a pre-employment criminal background check?

J & J is a veteran founded and owned company honored by Forbes as one of the nation’s Best Professional Recruiting Firms.