IT Technician (Warehouse Systems)

Fiege Logistics Dirft Ltd.
Birmingham, UK
about 1 month ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience required
1 year minimum
Compensation
£34,000.0
Working hours
Regular working hours
Job source

Tech stack

Data Systems Monitoring of Systems Warehouse Management Systems Software Troubleshooting Computer Equipment

Job description

Are you tech-savvy and solutions-oriented? As an IT Technician at our logistics site, you’ll play a key role in supporting and maintaining the warehouse system infrastructure. From ensuring data accuracy and system functionality to assisting users and optimising warehouse processes, this role offers variety and responsibility in a fast-moving environment., * Administer and monitor the warehouse management system, ensuring smooth operation and data accuracy

  • Identify and resolve basic issues related to computer equipment and system performance
  • Verify system data consistency and synchronisation between platforms
  • Support users with day-to-day system usage and troubleshoot common IT queries
  • Generate and deliver reports for warehouse departments
  • Collaborate with warehouse teams to optimise processes through system use
  • Liaise with internal departments to coordinate improvements and updates

Requirements

  • At least 1 year of experience in a technical support or IT technician role, ideally in a logistics or warehouse environment (IT-related education is a plus)
  • Proven knowledge of computer hardware diagnostics, configuration, and basic maintenance
  • Practical understanding of data systems, synchronisation, and infrastructure monitoring
  • Strong troubleshooting and problem-solving skills
  • Detail-oriented with a proactive mindset, and ability to work independently
  • Effective communication skills with non-technical users

Benefits & conditions

Pulled from the full job description

  • Free parking
  • Company pension
  • Company events
  • On-site parking, * Permanent position with competitive pay
  • Pension scheme (4%) and employee bonus
  • Flexible working options
  • Free on-site parking
  • Inclusive team culture with room to grow
  • Opportunities for training and development

About the company

FIEGE has been providing logistics services to international customers in fashion, consumer goods, tyres, healthcare, medical supplies, and many other industries for over 150 years. We are one of the ten largest logistics service providers in Europe, with 22,000 employees in more than 135 locations in fourteen countries worldwide. As a family-owned company, we not only offer exciting and varied tasks, but also friendly workplaces in a safe environment with motivated teams.

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