IT Technician

GSL Education London Branch is seeking an experienced IT Technician to join a thriving coeducational secondary school and sixth form in Hackney. This is an excellent opportunity for a dedicated IT Technician who is passionate about technology and enjoys supporting staff and students in a busy educational environment.

As an IT Technician, you will play a key role in ensuring the smooth operation of the school’s IT systems and infrastructure. The successful IT Technician will provide technical support across the school, helping to maintain a reliable and efficient learning environment. If you are a proactive IT Technician looking for your next challenge, we would love to hear from you., * Provide first and second-line technical support to staff and students.

• Install, configure, maintain, and troubleshoot hardware, software, and network systems.
• Support classroom technology, including interactive displays, projectors, and audiovisual equipment.
• Maintain user accounts, passwords, and permissions.
• Assist with the setup and maintenance of laptops, desktops, printers, and other devices.
• Monitor and maintain the school’s IT infrastructure and network performance.
• Support the implementation of software updates, security patches, and system upgrades.
• Record and manage support requests through the school’s helpdesk system.
• Ensure IT equipment is maintained and inventory records are kept up to date., This school offers a welcoming and supportive environment where the successful IT Technician can develop their skills and make a real difference to the daily running of the school.

Please be advised that this role requires a strong knowledge and understanding of safeguarding and child protection, and that successful applicants must satisfy all background safer recruitment checks, including an enhanced DBS on the update service. GSL offers equal opportunities to applicants from all members of the community.

• Previous experience working as an IT Technician or in a similar IT support role.
• Strong knowledge of Windows operating systems, Microsoft 365, and networking principles.
• Experience troubleshooting hardware, software, and connectivity issues.
• Excellent communication and problem-solving skills.
• Ability to prioritise workloads and work effectively under pressure.
• Strong organisational skills and attention to detail.
• Experience working within a school or educational setting is desirable.
• A commitment to providing excellent customer service and technical support.