IT Technician

A busy and supportive school in Hackney is seeking a reliable and proactive IT Technician to join their team immediately. This is a fantastic opportunity for someone with strong basic IT support skills who enjoys working in a fast-paced educational environment and providing hands-on technical support to staff and students.

You will play a key role in maintaining the school’s IT equipment, supporting classroom technology, and ensuring day-to-day IT operations run smoothly across the site., * Installing and configuring Windows operating systems and software applications

• Resetting account passwords and updating user group memberships
• Providing first-line IT support to staff and students
• Replacing toner cartridges and clearing printer paper jams
• Carrying out classroom maintenance and replacing faulty peripherals including:
• Keyboards
• Mice
• Monitors
• Headsets and other accessories
• Assisting with basic troubleshooting of hardware and software issues
• Supporting the setup of classroom and office IT equipment
• Logging and responding to IT support requests in a timely manner
• Ensuring equipment is maintained and working efficiently throughout the school

Do you have experience in Windows?, * Previous experience in an IT support or IT technician role

• Good working knowledge of Windows operating systems
• Basic understanding of computer hardware and peripherals
• Strong problem-solving skills and a hands-on approach
• Excellent communication and interpersonal skills
• Ability to work independently and manage workload effectively
• A proactive and reliable attitude
• Enhanced DBS on the Update Service (preferred but not essential)

Desirable Skills

• Experience working within a school or educational environment
• Familiarity with Microsoft Office 365
• Knowledge of basic networking concepts
• Experience supporting printers and classroom technology