Change Manager

Your role will cover a wide range of responsibilities. Here are some examples of how you will contribute:

• Developing, owning and delivering integrated change management strategies and plans for complex digital and transformation programmes.
• Leading current-state assessment and future-state operating model and process design with clinical, operational, digital and corporate stakeholders.
• Building and maintaining senior stakeholder sponsorship, engagement and commitment, using influence and constructive challenge to address resistance and competing priorities.
• Leading change impact assessments to identify implications for people, roles, processes, structures, culture, technology, training and service delivery.
• Setting the approach and quality standards for change products, including stakeholder maps, engagement and communications plans, change impact assessments, readiness criteria and adoption measures.
• Designing and overseeing transition and business continuity arrangements so that operational and clinical services remain safe and effective throughout implementation.
• Applying and tailoring recognised change management methodologies and delivery frameworks, to suit the programme and organisational context.
• Defining adoption and benefits measures, monitoring progress, using insight to target interventions, and ensuring that change is embedded after implementation.
• Leading and developing change resources, contributing to bids and business development, and strengthening Procea’s methods, tools, knowledge base and wider consulting capability.

• Substantial experience leading change management within complex digital, technology-enabled or service transformation programmes.
• Proven ability to take ownership, work independently and lead effectively within multidisciplinary programme and customer teams.
• Excellent written, verbal, facilitation and presentation skills, with the credibility to advise and influence senior executives, clinicians and operational leaders.
• Strong practical experience producing and assuring high-quality change strategies and products, including impact assessments, stakeholder maps, engagement plans, process maps, communications plans, readiness assessments and adoption measures.
• A strong track record of turning strategic objectives into practical change interventions that deliver measurable and sustainable outcomes.
• Significant experience in healthcare, the NHS or another comparably complex, and operationally critical environment.
• Advanced stakeholder management skills, including the ability to build sponsorship, navigate organisational politics, manage resistance, and achieve alignment across diverse groups.
• The ability to analyse complex information, identify the implications for people and services, and communicate clear recommendations and decisions.
• A sound understanding of NHS structures, governance, clinical and operational priorities, and the context for digital health transformation.
• Demonstrable understanding of how digital systems, process redesign and new operating models affect clinical practice, operational delivery, workforce and organisational culture.

Additional Skills That Set You Apart

While not required, these additional strengths will help elevate your impact even further:

• Experience leading change for major digital healthcare programmes, including Electronic Patient Record (EPR), shared care record, diagnostics or enterprise-wide clinical system implementations.
• A recognised change management qualification
• Experience in operating model design, process redesign, service improvement, organisational development, or behavioural change.
• Experience establishing benefits, adoption and change analytics frameworks and using data to direct interventions and assure outcomes.
• Experience supporting implementation, cutover, command centre, stabilisation and post-go-live optimisation in an NHS or healthcare setting.
• Consulting experience, including shaping assignments, managing customer expectations, contributing to proposals, and identifying follow on opportunities.
• Experience managing, coaching, or developing change analysts and building capability within customer teams., * Electronic Patient Record (EPR) implementation: 1 year (required)

Salary: £45,000-60,000 (depending on experience), plus benefits

Please note that the advertised job title reflects the nature of the role in the market. This differs slightly to the formal internal title due to our naming conventions, but the responsibilities and seniority will remain as described in the job description.

Shape the Future of Digital Healthcare: Join Procea’s Expert Team & Make A Real Impact across the NHS and beyond!

Who Are Procea?, What You’ll Get in Return

• Purpose Driven Work: Whether you are delivering projects for our clients, or supporting our internal operations, your contributions will help Procea to improve healthcare outcomes and patient care.
• Shape Our Growth Story: Join a small but fast-growing consultancy where your ideas and expertise influence how we will grow and evolve.
• Be Part of a Respected Brand: Procea is highly regarded by our clients for our consultative, friendly approach. You will be part of a team trusted to deliver meaningful change.
• Supportive, Values-Led Culture: Collaborate with approachable colleagues who value integrity, honesty, innovation and curiosity.
• Recognition and Visibility: As we are small, your contributions wont get lost or ignored. Every contribution is noticed and valued you will make a real difference.
• Pension Scheme: Access to our company pension to help you plan for the future.
• Health Insurance: Private healthcare to support your wellbeing., We anticipate strong interest in this opportunity and may close applications earlier than the advertised deadline to manage the process effectively. If you’re excited about joining us, we encourage you to submit your application as soon as possible.

Job Types: Full-time, Permanent

Pay: £45,000.00-£60,000.00 per year

Benefits:

• Company pension
• Private medical insurance
• Work from home

We are a specialist digital healthcare consultancy helping organisations unlock the full potential of technology to improve patient outcomes, efficiency, and integrated care. With over 50 years’ combined expertise and our 2025 partnership with x-tention, one of Europe’s largest healthcare technology consultancies, we deliver strategy, assurance, and hands-on programme delivery. Our capabilities are further enhanced through ANURA, our specialist healthcare technology business within the Procea group, which provides expert services across cyber security, cloud, infrastructure, architecture, and technical assurance, enabling us to support clients from strategy through to complex technical delivery. Our flexible, collaborative model means we can advise, lead, or roll up our sleeves to deliver transformation that leaves a lasting legacy of skills and capability for our clients. Our values, Integrity, Honesty, Courage, Innovation, Curiosity, Quality, and Collaboration, guide every engagement.