Lifecycle Engineer

• Receive, inspect and accurately log incoming customer IT equipment.
• Perform asset audits using internal asset management systems and barcode scanning.
• Test desktop PCs, laptops, servers, networking equipment and peripherals to determine functionality.
• Carry out hardware diagnostics, repairs and component upgrades where appropriate.
• Perform certified data erasure using approved software and processes in line with industry standards.
• Generate data erasure reports and asset documentation for customer records.
• Prepare refurbished equipment for redeployment, resale or customer return.
• Package and palletise equipment safely for shipment.
• Maintain accurate inventory records throughout every stage of the asset lifecycle.
• Ensure warehouse stock locations remain organised and accurately managed.
• Support customer lifecycle projects including deployments, refresh programmes and decommissioning activities.
• Identify equipment suitable for refurbishment, harvesting of parts or environmentally responsible recycling.
• Follow all health & safety procedures within the warehouse.
• Maintain security of customer assets and confidential information at all times.
• Assist with warehouse housekeeping and continuous improvement initiatives.
• Support engineers and project teams during busy operational periods.

• Experience working with computer hardware and IT equipment.
• Good understanding of PC, laptop and server components.
• Knowledge of Windows installation and basic system configuration.
• Strong attention to detail and organisational skills.
• Good written and verbal communication.
• Ability to work independently and as part of a team.
• Comfortable handling and moving IT equipment safely.
• Full UK driving licence (desirable for occasional customer site visits).

Personal Attributes

• Reliable and trustworthy.
• Highly organised with excellent attention to detail.
• Positive, can-do attitude.
• Able to prioritise workload effectively.
• Willing to learn new technologies and processes.
• Flexible and adaptable to changing business needs.

Physical Requirements

• Able to lift and move IT equipment safely.
• Comfortable working in a warehouse environment.
• Able to stand and move around the warehouse for extended periods.