Cisco Telephony & Video Conferencing Team Lead
Experis
Stevenage, UK
22 days ago
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Apply on www.experis.co.uk
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Working hours
Regular working hours
Job source
Tech stack
Cisco Unified Communications Manager
H.323 Protocol
Jabber
Video Codec
Cisco WebEx
SC Clearance
Cisco
Vmware
Job description
- Resolve Level 2 Telephony / Video Conferencing Oriented Incidents
- Support hardware or application tshooting.
- Respond to customer escalations
- Participate in Telephony / Videoconferencing Projects
- Assist the operations teams on an ad hoc basis.
- Ensure the sanity of the Telephony / Videoconferencing infrastructure.
- Management of the local team and sharing of skills.
- Vendor & L3 escalations when needed.
Requirements
- Advanced knowledge & Hands on Cisco video conferencing (CMS, Expressways, B2B, MRA)
- Advanced knowledge & Hands on Cisco VC Endpoints different models (Room, SX,personal, EQ , Webex & Board series)
- Advanced knowledge & Hands on room peripherals (room navigators,barco, Displays)
- Advanced knowledge of video codecs & Encryption algorithms
- Advanced knowledge of Cisco Telephony (CUCM, Unity Connection, Jabber, Cisco SBS, TRP)
- Good knowledge of licensing models & certificates.
- Good knowledge of SIP/H323 protocols, security as well as system administration.
- Knowledge of VMware
- CCNP Voice
- Team Management/ People Skills….etc
Apply for this position
This job is hosted externally. Click below to view the full posting and apply.
Apply on www.experis.co.uk
Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
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