Senior Technician - Infrastructure

To provide 3 rd line Digital support to the user population of the East of England Ambulance Service related to all Digital systems within the Trust, including but not limited to Emergency Operations Centre (EOC) 999 systems, windows server infrastructure, local and wide area network, telephony systems, and the Trust’s business systems.

To assist with other associated functions such as asset management, Digital security, network administration, Digital procurement and project work as required.

To manage, deliver and ensure the availability of Digital systems to the user population of the East of England Ambulance Service, including but not limited to EOC 999 telephony and systems, and the Trust’s business systems and applications.

To plan and deliver technical work streams for Digital projects, including but not limited to EOC 999 telephony, applications, and the Trust’s business systems.

To provide, deliver and facilitate ad-hoc Digital training to the user population of the East of England Ambulance Service.

To provide out of hours oncall support on a rota basis for the Trusts critical Infrastructure and Applications.

Do you have experience in Windows?

At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire

We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.