NDAO - Business Intelligence Analyst - FTC 12 Months

You will work closely with stakeholders, product teams, data engineers, BI developers and analysts to understand business challenges and develop reporting, dashboards, performance metrics and analytical products that drive measurable outcomes.

The successful candidate will combine analytical expertise, business understanding and communication skills to identify trends, measure performance, evaluate impact and provide evidence-based recommendations that support strategic and operational priorities across policing.

Our Values are:

• We value People
• We do the right thing
• We are innovative
• We are one Team
• We are proud and passionate

You can find out more here: Benefits - Police Digital Service (pds.police.uk), * Develop, maintain and enhance business intelligence reports, dashboards and performance reporting solutions.

• Gather, interpret and document business requirements from a range of stakeholders.
• Analyse complex datasets to identify trends, patterns, opportunities and areas for improvement.
• Support the adoption, rollout and continuous improvement of national data and analytics products by monitoring usage, stakeholder engagement, performance metrics and realised benefits.
• Develop and monitor KPIs, performance measures and outcome frameworks aligned to organisational objectives.
• Translate data into meaningful insights and recommendations that support decision-making.
• Work collaboratively with BI Developers and Data Engineers to ensure analytical requirements are delivered effectively.
• Produce high-quality reporting products, presentations and briefing materials for technical and non-technical audiences.
• Support benefits realisation, programme evaluation and performance management activities.
• Promote data quality, governance and best practice in the use of data and reporting.
• Support the adoption of self-service analytics and data-driven decision-making across policing.
• Contribute to the development of national reporting standards, analytical methodologies and insight capabilities.
• Present findings and recommendations confidently to a range of stakeholders, including senior leaders, * Enable evidence-based decision-making at strategic and operational levels.
• Improve visibility of performance, outcomes and benefits across national programmes.
• Increase stakeholder confidence in the quality and value of data and analytics.
• Support the adoption of self-service reporting and insight capabilities.
• Drive consistency in KPI reporting and performance measurement across policing.
• Identify opportunities for improvement through proactive analysis and insight.
• Contribute to a more data-driven culture across UK policing.

Please see Candidate Pack for full details.

Diversity, equity and inclusion

We are committed to equal opportunities for all and will not discriminate on any grounds. We encourage applications from people from the widest possible span of experience. All applicants will be considered without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, parental status, nationality, neurodiversity or disability status.

Working Arrangements

This is a remote role with some national travel required to attend meetings.

All applicants must be eligible to undergo NPPV3 (Non Police Personnel Vetting Level 3) and SC vetting clearances. Successful applicants will require NPPV3 clearance to have been cleared before starting with PDS.

• Demonstrable experience in a Business Intelligence, Data Analyst, Performance Analyst or equivalent analytical role
• Strong experience using Power BI to develop dashboards, reports and visualisations.
• Experience analysing and interpreting large and complex datasets.
• Strong SQL skills and experience querying structured data sources.
• Experience defining and monitoring KPIs, measures and performance frameworks.
• Ability to translate business requirements into analytical outputs and reporting solutions.
• Strong analytical and problem-solving skills with excellent attention to detail.
• Experience communicating complex information clearly to technical and non-technical audiences.
• Experience producing insight-led recommendations that support decision-making.
• Ability to build effective relationships with stakeholders and collaborate across multidisciplinary teams.

Desirable Skills

• Experience working with Microsoft Fabric, Azure Data Services or modern cloud analytics platforms.
• Understanding of dimensional modelling, data warehousing and semantic models.
• Knowledge of DAX and Power Query.
• Experience within policing, criminal justice, public sector or other regulated environments.
• Experience supporting programme performance management, benefits tracking or evaluation activities.
• Knowledge of data governance and information management principles.
• Familiarity with statistical analysis techniques or analytical methodologies.
• Experience working within Agile delivery environments