Remote Scheduler for Security Guard Company

• Supervise and support security personnel across various locations throughout New York City, ensuring compliance with company policies and client requirements.
• Create, maintain, and adjust work schedules for security staff to ensure full coverage.
• Monitor attendance, track shift changes, and handle any scheduling conflicts or emergencies.
• Conduct regular check-ins with security officers to provide guidance, address concerns, and ensure job satisfaction.
• Coordinate with upper management to understand their security needs and adjust staffing as necessary.
• Prepare and submit reports on staffing levels, performance, and other operational metrics (general information forms, DARs, etc.).
• Assist in the recruitment, onboarding, and training of new security personnel.
• Respond to urgent incidents or issues that arise during shifts, providing direction and support to on-site staff.
• Utilize scheduling software and other tools to manage and optimize workforce deployment.

• 3 years experience in supervision, scheduling, or a related field.
• Proficient in using scheduling software and other remote work tools.
• Strong organizational and time management skills with the ability to handle multiple tasks simultaneously.
• Excellent verbal and written communication skills.
• Well-versed in Microsoft Office, specifically Word and Excel
• Proficient with Apple products, particularly Macbook Pro and iPhones.
• Ability to work independently and make decisions in a fast-paced environment.
• High level of integrity and professionalism.
• Availability to respond to emergencies outside of regular business hours if necessary.
• Familiarity with security industry regulations and best practices is a plus.

Employee Requirements:

• Reliable High-Speed Internet
• Quiet workspace, free of background noise or other environmental distractions
• Transportation and availability to report for in-person “office days” at least once per quarter (more frequently for training), to our Stuart or Port St. Lucie locations

• Competitive salary
• Flexible remote work environment
• Paid time off and holidays
• Opportunities for professional development and growth