Enterprise Park Administrator

Mallusk Enterprise Park is seeking an organised, professional and customer-focused Enterprise Park Administrator to join our team.

This is a varied and rewarding role that combines reception, customer service, meeting room and conference bookings, facilities support and administration across our business support programmes.

As the first point of contact for many of our tenants, clients and visitors, you will play an important role in delivering an excellent customer experience and supporting the smooth day-to-day operation of the Park.

Key ResponsibilitiesReception and Customer Service

• Welcome visitors, tenants and clients in a professional and friendly manner
• Answer and direct telephone calls
• Respond to email and reception enquiries
• Maintain a professional reception environment

Conference and Meeting Room Administration

• Manage meeting room and conference bookings
• Coordinate room set-up requirements
• Arrange catering requirements
• Welcome clients attending meetings and events
• Gather customer feedback

Administrative Support

• Maintain records, databases and filing systems
• Process incoming and outgoing mail
• Prepare documents, correspondence and reports
• Support data entry and information management activities

Programme Support

• Provide administrative support for business support programmes, workshops and events
• Maintain programme records and documentation
• Assist with registrations and attendance records

Marketing and Communications

• Support social media and marketing activities
• Maintain a photo library and assist with promotional activities

Do you have experience in Organizational skills?, Do you have a GCSE?, * Minimum 2 years’ experience in an administration, customer service, reception or office support role within the last 5 years

• GCSE English and Maths (Grade C or above) or equivalent
• Strong Microsoft Office skills, including Word, Excel and Outlook
• Excellent communication and organisational skills
• Ability to work independently and as part of a team
• Commitment to delivering excellent customer service

Pulled from the full job description

• Annual leave
• Free parking
• Additional leave
• Company pension
• Private medical insurance
• On-site parking, * £13.40 per hour
• 25 days annual leave plus public holidays
• Additional Birthday Leave Day
• Additional Christmas Shopping Day Leave
• Private Healthcare Scheme
• 7% Employer Pension Contribution
• Paid overtime opportunities
• Early finish at 4:00pm every Friday
• Training and professional development opportunities

Working Hours

Monday-Thursday: 8:30am-5:00pm Friday: 8:30am-4:00pm

45-minute unpaid lunch break each day.Job Summary

Pay: £25,604.00 per year