IT Support Technician - Field & In-Office

• 1-3 years of help desk or desktop support experience, ideally at an MSP.
• Solid Windows, Microsoft 365, and Active Directory/Entra fundamentals.
• A working understanding of cybersecurity principles such as least privilege, MFA, patching, and phishing awareness, or a strong interest in building it.
• Clear communication with non-technical users.
• A reliable vehicle and a valid driver’s license .

Big pluses

• Networking knowledge: firewalls, switching, VLANs, and wireless.
• Exposure to virtualization (VMware or Hyper-V) or RMM tools.

Why Constructure

• Company-sponsored health and dental benefits.
• 2 weeks PTO.
• Hands-on training and a clear path to growth in networking, virtualization, and cybersecurity, including guidance toward industry certifications.
• Direct mentorship from our senior engineers and leadership.
• A strong, supportive team where you’ll learn something new every day.

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Retirement plan

Constructure Technologies has been a Long Island managed service provider since 1998, supporting law firms and other professional organizations across the tri-state area. Cybersecurity is at the heart of what we do. We’re looking for a sharp technician who has outgrown pure Level 1 and wants hands-on work in real infrastructure and security.

This is an in-office role based in Melville. Most tickets are resolved remotely from our office, with regular on-site visits to clients across Long Island and the tri-state area.

What you’ll do

• Resolve tickets remotely and at client sites.
• Support Microsoft 365 and Azure: users, mailboxes, licensing, Intune, and Entra ID.
• Work in VMware and Hyper-V environments alongside our senior engineers.
• Manage endpoints and security through NinjaOne and SentinelOne, and help keep client environments aligned with security best practices.
• Troubleshoot firewalls, switches, and wireless networks.
• Support workstation deployments and the line-of-business apps professional firms rely on.