IT Technician

Responsible for maintaining the smooth running and operation of local IT Services and minimising production down time by use of preventative measures

Responsible for providing support of traceability systems and for factory floor based bespoke applications where appropriate I.E computerised product labelling systems

Responsible for the day-to-day support of IT Services and ensure that the site has in place a secure and resilient infrastructure

Support all IT hardware, software, and production-based systems within a very fast-paced and constantly changing environment

Management of Backup, Antivirus, Proxy, Monitoring and Patching

Contribute to developing and testing disaster recovery plans in line with business policy

Maintain a list of issues and ensure that they are managed and cleared in a timely manner using our internal management systems and processes

Commissioning of desktop and laptop hardware

Installing and testing operating systems and software applications as advised by the Central Support Team

Communicate with Central IT Team and other on-site department managers

The successful candidate will have proven experience within an IT support background, database technologies; I.E MS SQL Server, be analytical with a technical skill and must be demonstrable through experience of introducing IT Services.

You will be proactive, dynamic, motivational, collaborative and able to deliver results in a constantly changing environment. A team player with ability to be self-sufficient, you will possess strong planning and organisational skills along with the ability to be adaptable/ flexible to changing business demands. Qualifications in ITIL are also preferred.