Transport Support and Technology Officer

Are you organised, enthusiastic and looking to start or develop your career in administration, technology and public transport?

We have an exciting opportunity to join the Highways and Transport Systems and Technology Team as a Transport Support and Technology Officer. This role provides vital, specialist administrative support to a busy and friendly team responsible for delivering transport services and improvement projects across Worcestershire.

About the Role

This is a varied and rewarding role where you will support a range of financial, administrative and technology-related activities across the Highways and Transport service.

You will:

• Assist with processing invoices, purchase orders and other financial transactions.
• Help maintain records, databases and specialist transport systems.
• Respond to enquiries from customers, suppliers and colleagues.
• Support the administration of transport improvement projects and initiatives.
• Assist with producing reports and maintaining performance information.
• Provide general administrative support across the Highways and Transport team.
• Work with colleagues to help improve transport services for residents across Worcestershire.

Full training will be provided on all specialist systems, databases and financial processes., At Worcestershire County Council, we are committed to supporting our employees to develop and grow.

In return, we offer:

• A friendly and supportive working environment.
• Full training and ongoing development opportunities.
• The opportunity to gain experience in finance, administration and technology systems.
• Exposure to transport projects that make a real difference to communities across Worcestershire.
• Opportunities for progression within the service.

This role would be ideal for someone looking to gain valuable experience within a professional office environment whilst developing skills that can support a long-term career in administration, finance, transport or technology.

Interested?

If you would like to be part of a supportive team and contribute to improving transport services across Worcestershire, we would love to hear from you.

We are looking for someone who is eager to learn, enjoys working with people and has a positive and proactive attitude.

You should have:

• Good organisational skills and attention to detail.
• Confidence using Microsoft Office applications and general IT systems.
• Good written and verbal communication skills.
• The ability to manage a varied workload and meet deadlines.
• A customer-focused approach.
• The ability to work effectively as part of a team.

Previous experience in an administrative, customer service or office environment would be beneficial but is not essential. We welcome applications from individuals looking to begin a career in local government, transport, business administration or technology support.

• Great Holiday Entitlement: As well as bank holidays, you’ll get 26 days paid holiday (pro rata for part-time staff). This goes up to 31 days when you have been with us for 5 years. If you get more than 26 days where you work now, don’t worry because if you join us without a break, we’ll match your holiday up to 31 days. If you’re successful and want to take advantage of this do let us know!
• Brilliant Pension Scheme: The Local Government Pension Scheme (LGPS) is a nationwide, career average pension scheme and is a valuable part of the pay and reward package for employees working in local government.
• Professional Learning & Development: We actively encourage learning and development for all our staff should they want to progress further or explore other areas within the organisation.
• Flexible Working: We are proud to offer hybrid working to provide a better work/life balance where possible.

Equality & Diversity: The County Council is committed to equality of opportunity for all citizens and celebrates the diversity of all its residents.