Sales & Systems Administrator (Part-Time with pathway to Full-Time)

JR Automotive Detailing
Manchester, UK
15 days ago
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Role details

Contract type
Permanent contract
Employment type
Part-time (≤ 32 hours)
Compensation
£26,000.0 - £31,200.0
Working hours
Shift work
Job source

Tech stack

Artificial Intelligence Digital Technology Manual Data Entry

Job description

This is not a traditional administrative job. We are looking for a highly capable “digital integrator” and sales coordinator. You will take the friction out of the business, leaving our Director and detailing team free to focus on the vehicles., * Sales & Client Communication: Taking inbound leads, confidently quoting pricing for ceramic coatings and PPF, and actively upselling complementary services (e.g., wheel coatings, interior protection & paint protection film packages).

  • Digital Systems & Automation: Linking our systems together to make the business run flawlessly. Using tools to automate booking confirmations, calendar management, and aftercare follow-ups. We have lots of opportunities to streamline how we work with customers and communicate with them, from initial quoting to managing the journey through the business.
  • Customer Journey Management: Ensuring every client feels valued from the first digital touchpoint to the moment they drive out of our handover bay.
  • Studio Administration: Handling invoices, managing the daily diary for our detailing team, and ensuring location and wayfinding information is clear for arriving clients as we as dealing with business administration to allow the detailers the opportunity to deliver on our high standards.

Who We Are Looking For

  • Confident Communicator: You are not afraid to pick up the phone, build rapport with clients, and close a sale.
  • Tech-Savvy: You understand how modern software, CRM systems, and AI tools can be linked to save time and reduce manual data entry. You’re interested in finding out, implementation better systems to ensure quoting and communication with customers is first class.
  • Proactive Problem Solver: You do not wait to be told what to do; if a system is broken, you find a way to fix it. If the way we manage the customers data isn’t good enough, lets fix it, if the website needs adjustment or changing or re-platforming, we are open to hearing the ideas and improvements you can bring to our business.
  • Growth Mindset: You want to make this role your own, with the ambition to grow it into a full-time, fundamental position within the company.

What We Offer

We believe in rewarding hard work and dedication. While this role starts as a part-time position, the right person will have every opportunity to expand their hours and earnings as they help the business grow.

  • Competitive Salary: £13,000 - £15,600 (Pro-Rata for 20 hours).
  • Bonus Scheme: Upon successful completion of your probationary period, you will be invited to join a bonus scheme designed to reward the sales and upselling you drive.
  • Flexible Schedule: Suggested hours cover our core daytime operations (10:00 am - 3:00 pm), but we are happy to negotiate the exact working hours for the ideal candidate.
  • Team Environment: Properly brewed coffee, complimentary snacks, and a workplace where your passion and hard work are celebrated.
  • “Detail Your Own” Access: Free use of company facilities and equipment outside of working hours to maintain your own vehicle.
  • Working from home - what we do here is physical and needs to be done on-site but the work in this advert is digital, it can be done else where. However, there is much to share, discuss and collaborate on from the start, noticing how things get done and how it works probably involves shadowing. Any applicant should imagine that being in the “office” initially will be required but that is not fixed. Get started, understand the business and pick the projects to work on and lets discuss where you work best. Home or office. But just be prepared to travel to Denton, Manchester initially.

Requirements

You don’t have to be a detailing enthusiast or petrol head, if you are it might help but this is all about the right attitude, desire to be part of building something from, almost, the ground up. If you like cars, love figuring out tech problems, like marketing and seeing a business grow first hand. There is a great, exciting opportunity here for you.

Benefits & conditions

You will act as the bridge between our external marketing agency, our internal digital systems, and our clients. You must be comfortable picking up the phone to quote a £2,000 paint protection package, confident in using modern digital tools to automate our admin, and meticulous about sending out aftercare advice and driven to make improvements to the digital administrative processes to streamline the business.

About the company

Based in Denton, Greater Manchester, JR Automotive LTD is an established and rapidly growing detailing studio. We have a clear and uncompromising goal: to cement our position as one of the Top 5 detailing studios in the North West. What is detailing, detailing is about improving car aesthetics, improving and protecting vehicle’s paint work.

We stand for industry-leading standards, hard work, and an unwavering focus on exceeding client expectations. As we settle into our new four-bay facility complete with a dedicated handover bay, we are looking to add a crucial new member to our family. We are a passionate, close-knit team working towards a common goal of absolute mastery.

We are looking for an ambitious, tech-savvy professional to join us as our operational anchor. We need someone who can work closely with the Director to take ownership of the customer journey, build seamless digital systems, and drive sales. If you are looking for a role where you can truly make an impact, expand your responsibilities, and grow alongside the business, this is your opportunity.

Find out more about our business at www.jr-automotive.co.uk. We are a small, local business that wants to grow, thrive and strive for a better customer experience. We are already achieving high standards in car detailing but we want to transform how we work with car owners and customers to improve the businesses digital posture.

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