Carer Support Team Lead

We have an exciting management opportunity for a Carer Support Team Lead to join our team, supporting unpaid adult carers. This is a rewarding and varied role leading a team providing information, coaching and peer support for local carers, helping them navigate support systems, and to maintain their own health and wellbeing. You will mainly work in the community as well as from our offices or home., Action for Family Carers is a thriving Essex charity which for over 35 years has been providing support for Adult Carers and Young Carers - people with unpaid caring responsibilities for others. We are a Carers Trust Network Partner and hold the Excellence for Carers quality mark. We provide support including information, coaching, counselling, peer support, respite care, and Young Carer clubs across Essex, working within schools, GP practices and a variety of community settings.

Your responsibilities will include:

Managing and leading an area team to achieve positive outcomes for carers

Demonstrating the impact of the service through monitoring and evaluation

Developing strong relationships with key local stakeholders, Please note we’re not responsible for the content of job ads, as they’re posted by the recruiter. We’ll aim to resolve the reported issue and we’ll use your feedback to improve the quality of our ads.

You will have experience working with Carers, vulnerable or disadvantaged individuals, or working within health, social care, community or voluntary services. You will ideally have experience managing people to deliver high-quality services. Most importantly, you will be passionate about making a difference to the lives of local unpaid adult carers., Proactive and solution focused

Passionate about improving outcomes for local carer

Strong team player with a collaborative approach to working

An excellent communicator with empathy and active listening skills.

Confident in the use of IT including Microsoft 365 and CRMs (databases).

A driver with access to a vehicle and a willingness to travel across Essex.

Full induction and relevant training

Contributory pension scheme

24-hour Confidential Staff Helpline

An opportunity to help vulnerable families in the local community

A chance to be part of a supportive and friendly team